Latest News, Campaigns and Press Releases
The latest news, campaigns and press releases from Dumfries and Galloway Citizens Advice Service.
If you’re worried about work because of coronavirus, there are: things your employer should be doing to make sure you’re safeways you might be able to keep getting paid if you decide not to work You might still have to…
Read moreYou might be able to get help if you’re off work caring for someone who is normally looked after another way. This might be because your child’s school is closed or an older person’s carer can’t come. You might be…
Read moreClick here to exit this page quickly If you’ve been threatened or feel unsafe Call the police on 999 to get protection immediately. Ask the police to refer you to specialist domestic abuse support or phone Scotland’s Domestic Abuse and Forced Marriage Helpline…
Read moreOur staff and volunteers are on holiday Friday, 8th May 2020. Our wondeful Volunteer and Staff have been very busy and working hard to support people in Dumfries and Galloway. We are all looking forward to a long weekend to…
Read moreIf you’re planning to travel abroad Government advice is not to travel right now unless you really have to – you can read the latest travel guidance on GOV.UK. If you’ve booked a holiday If you already have a holiday booked it’s…
Read moreWhat is Kinship Care? All across Dumfries & Galloway, grandparents, aunts, uncles and family friends look after children because their biological parents are unable to do so. People who look after children in these circumstances are known as ‘Kinship Carers’.…
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Our EU Citizen support project is still actively helping EU citizens apply to the EU Settlement Scheme via telephone and email. Our Free Helpline remains open 9am-5pm, Mon-Fri, 0800 916 9847. Our EU Advisers will provide advice over the phone…
Read moreStaff members can be furloughed from each job or furloughed from one and not the other. Contracts between the staff member and their respective employers are separate and so the scheme will apply separately. Each employer will only be able…
Read moreIf you’re worried about people you owe money to taking steps to get the money back or you’re thinking of applying for bankruptcy (sequestration), a protected trust deed or the debt arrangement scheme (DAS) you can apply for a moratorium,…
Read moreYou should explain the situation to your landlord straight away – they might give you more time to pay. You still need to pay your rent. If you’ve fallen behind with your rent, you should start dealing with rent arrears. You…
Read moreIf you can’t pay your mortgage If you ask your mortgage provider, they might agree to pause your mortgage payments for up to six months. This is called a ‘payment holiday’. You can ask for a payment holiday for somewhere…
Read moreFurlough is for those who cannot work or for those where there is no work or if they cannot work from home. This is a frequently asked question at the moment. It seems a lot of employers have taken furlough…
Read moreWe would urge employers to take socially responsible decisions and listen to the concerns of their workforce – particularly when they have childcare responsibilities. Employers and employees should come to an agreement about these arrangements.. Employees who are unable to…
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