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Latest News, Campaigns and Press Releases

The latest news, campaigns and press releases from Dumfries and Galloway Citizens Advice Service.

Warm Home Discount Scheme
27th September 2023

Check with your energy provider to find out if their scheme is open for broader group applications and for your eligibility. The Broader Group assists certain low-income households, with an annual direct rebate of £150 to their electricity or gas…

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Outreach clinics for Glenkens
26th September 2023

The outreach project’s Generalist Advisor Fiona. Our Generalist Advisor Fiona says, “if you are looking for advice, pop in to our Glenkens Outreach Clinic”. Funded by the Blackcraig Windfarm fund, the clinics are held fortnightly on a Monday at the…

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Money Talk Team
15th May 2023

The Money Talk Team can help you maximise your income by providing free money and debt advice. Everyone’s situation is unique but experience shows us there are ways to improve people’s finances to help with the increased cost of living.…

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Energy Advisers
29th September 2023

We have vacancies for 2 part-time positions for Energy Advisers until 31st March 2024. These positions could also be considered for a full time role:- An Energy Adviser working 21 hours per week based in Annan, but delivering outreach at…

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Beware the Council Tax debt trap
20th September 2023

by Myles Fitt, CAS Strategic Lead for Financial Health. This article was first published in the Herald on 16 September 2023. If I asked you what you think is the main type of debt that we see in the Scottish…

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Help to Claim Podcast
22nd March 2023

This week on the help to claim podcast for Citizens Advice Scotland it features our very own help to claim adviser Sunny telling us all about the national help to claim service and how they can help you apply for…

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Accessible and Inclusive
4th August 2022

Dumfries and Galloway Citizens Advice Service website is now Accessible and Inclusive with the help of the ‘Recite Me’ assistive toolbar.

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Scam Alert
19th April 2022

We have had reports of people receiving calls from people claiming to be from Citizens Advice. We NEVER cold call our clients or the public. We would only ever contact you in relation to your case, or if you have…

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War on Ukraine - UK and Scottish Government information
28th March 2022

From Citizens Advice Scotland: The Home Office has issued a Factsheet regarding changes made to the immigration system to support British nationals and their families in Ukraine, and Ukrainians in the UK, Ukraine and elsewhere. The Home Office has issued a Factsheet…

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Bright Deal Project
22nd March 2022

Bright Deal Project has recently been set up by Deaf Action to specifically help the Deaf and Hard of Hearing Communities throughout Scotland. Find out more at www.deafaction.org/bright-deal

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Debt Happens, You're Not Alone
21st March 2022

Dumfries & Galloway PRESS RELEASE 07/03/2022 Media Contact: Carole Benzie 0300 303 4321 ext. 6127 CAMPAIGN TO TACKLE PERSONAL DEBT CRISIS IN DUMFRIES & GALLOWAY Dumfries & Galloway Citizens Advice Service (D&G CAS) is launching a new campaign aimed at…

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Press Release - Energy Crisis
22nd February 2022

PRESS RELEASE Dumfries & Galloway Citizens Advice Bureau 10/02/2021 D&G Citizens Advice is Here to Help with Current Energy Crisis Dumfries & Galloway Citizens Advice Service (D&G CAS) wants people to know they are here to help with soaring energy…

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Annual Report 2020-21
20th January 2022

Our annual report tells a story of a very successful year despite a difficult year. It contains statistics including client financial gains, case studies, volunteer and staff profiles and client testimonials which demonstrate the hard work and contribution of our staff and volunteers.…

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