Accessibility Tools
Accessibility Tools
Call us: 0300 303 4321
Locations
Moffat Outreach Lochside Outreach Glenkens Outreach New Galloway Kirkconnel and Kelloholm Outreach Annandale and Eskdale Outreach Mid-Galloway Outreach Glenkens Outreach Dalry Castle Douglas Annan CAB Stranraer CAB Dumfries CAB (Headquarters)
Pages
Cookie Policy NHS Families Project Self-help Carbon Monoxide Alarms Fair Work First Thank You HSCP Complaints Procedure Warm Home Discount Scams & Gambling Food Banks in Dumfries and Galloway Energy COST OF LIVING HELP Volunteering Video Pension Wise Newsletter Meet our Volunteers Contact us Eu Citizen feeling in the dark about Brexit? Health Latest Volunteer Other Ways to Help Us Contact us Family Immigration Housing and Homelessness Law and Courts Work Debt and Money Consumer Rights Benefits Advice Subject Access Request Form Locations Who Funds Us Board of Directors Privacy Notice Get Advice Who we are Home
Posts
Partnership in practice Bureau Closure Days in September Citizens Advice expand into Moffat Congratulations to Ciara Job Start Payments for young people Welcome Back Dan Volunteering Opportunity – Volunteer Triage/Receptionist How to claim mis-sold car finance loans for free Two new outreaches in Wigtownshire Free Advice for Families Energy Efficiency Advice Lochside Outreach Mid-Galloway Outreach Kelloholm Outreach Lockerbie Outreach A Fond Farewell for Elizabeth Energy Advice on your Doorstep Our 2022-23 Annual Report is out now! Our Opening Hours are Changing Be scam aware this December New Outreach at Lockerbie A tree-mendous Christmas for local charities Tennessee students visit Citizens Advice Service Warm Home Discount Scheme Outreach clinics for Glenkens Beware the Council Tax debt trap Money Talk Team Help to Claim Podcast Scam Alert War on Ukraine – UK and Scottish Government information Bright Deal Project Debt Happens, You’re Not Alone Press Release – Energy Crisis Communications Strategy 2022 Volunteer Strategy 2022 Doubling the Scottish Child Payment Adult Disability Payment
 
Home | Latest

Latest News, Campaigns and Press Releases

The latest news, campaigns and press releases from Dumfries and Galloway Citizens Advice Service.

Partnership in practice
17th September 2024

Practice Manager Tracy Hose, D&G CAS Adviser Janet McCulloch and D&G CAS Stranraer Bureau Manager Dan Baillie, outside the Mull of Galloway Practice. A new way of partnership working is being launched in Dumfries and Galloway, which aims to introduce…

Read more
Bureau Closure Days in September
26th August 2024

The following bureaux will be closed or offering a limited service on the following dates:Annan (limited service): Thursday 5th SeptemberDumfries: Tuesday 17th SeptemberStranraer: Monday 16th and Tuesday 17th September You can still access our services by calling 0300 303 4321 or via our website self-help pages.

Read more
Citizens Advice expand into Moffat

Brenda Waugh, manager of the D&G CAS Annan Bureau. Dumfries and Galloway Citizens Advice Service (D&G CAS) are expanding the ways in which people across the region can access advice, with a new outreach clinic set to start up in…

Read more
Our 2022-23 Annual Report is out now!
15th January 2024

We are delighted to share our 2022-23 Annual Report, demonstrating our commitment to supporting those most in need across the region by being in the right place, at the right time and in the right way, whilst remaining flexible to…

Read more
Money Talk Team
15th May 2023

The Money Talk Team can help you maximise your income by providing free money and debt advice. Everyone’s situation is unique but experience shows us there are ways to improve people’s finances to help with the increased cost of living.…

Read more
Congratulations to Ciara
21st August 2024

Martin Bertram, Ciara McQuarrie, Kellie McCulloch and Anne Clarke, celebrate Ciara’s achievement. Dumfries and Galloway Citizens Advice Service (D&G CAS) would like to congratulate Ciara McQuarrie in successfully completing her Modern Apprenticeship and achieving an SVQ level 6 in Business…

Read more
Job Start Payments for young people
5th August 2024

We want as many eligible young people as possible to apply for the Job Start Payment. This is a one-off payment of £314.45 to help with the costs of starting a new job including clothes, equipment and transport. The payment…

Read more
Welcome Back Dan
23rd July 2024

Dan Baillie (centre) new D&G CAS Stranraer Bureau Manager, with staff and volunteers. Dumfries and Galloway Citizens Advice Service (D&G CAS) are delighted to announce the appointment of Dan Baillie, the new manager for their Stranraer Bureau. Dan is no…

Read more
Volunteering Opportunity - Volunteer Triage/Receptionist
17th July 2024

Position Type: Triage/ Receptionist  Volunteer Location: Dumfries and Galloway Citizens Advice Service (Dumfries, Annan or Stranraer) What does a Triage Volunteer do in DAGCAS? Triage is essential to the smooth and efficient running of Dumfries and Galloway Citizens Advice Service.…

Read more
How to claim mis-sold car finance loans for free
11th July 2024

The Financial Conduct Authority (FCA) is investigating a number of car finance agreements after receiving complaints that drivers have been charged too much. You can find out if you have been affected, by asking your broker / lender if you…

Read more
Two new outreaches in Wigtownshire
9th July 2024

We are trialling two new drop-in outreach clinics in Wigtownshire over the coming weeks. The first is at the Fed Up Cafe, in Bridge Street, Stranraer, from 12pm to 2pm on alternate Tuesdays, from 9th July onwards. Other clinics will follow…

Read more
Free Advice for Families
8th July 2024

D&G CAS Advisers Caroline Cameron (left) and Pauline Kirk (right) with Claire McKie, Home-Start Wigtownshire Senior Co-ordinator (centre). Help is now at hand for families in need of financial advice, due to a new service from Dumfries and Galloway Citizens…

Read more
Energy Efficiency Advice
17th June 2024

Dumfries and Galloway Council have just added a new page to their website covering guidance on energy efficiency as compiled by the Energy Agency, including advice on area based schemes such as ECO/ECOFLEX, grants, benefits and improved installers. Home Energy…

Read more
Lochside Outreach
14th June 2024

Our brand new outreach clinic at Lochside is set to start next week, on Wednesday 19th June and will run weekly on every Wednesday thereafter. The clinics are open from 10.00am to 3.00pm at the YM Café, Lochside Road YMCA…

Read more
Mid-Galloway Outreach
10th June 2024

Due to the closure of Machars Action in Wigtown, from the 1st July our outreach clinics will move to Wigtown Library. Please note the new dates below. Week OneTues – Newton Stewart, Riverside Day Centre (no change)Thurs – Wigtown LibraryFri …

Read more
This website uses cookies
This site uses cookies to enhance your browsing experience. We use necessary cookies to make sure that our website works. We’d also like to set analytics cookies that help us make improvements by measuring how you use the site. By clicking “Allow All”, you agree to the storing of cookies on your device to enhance site navigation, analyse site usage, and assist in our marketing efforts.
These cookies are required for basic functionalities such as accessing secure areas of the website, remembering previous actions and facilitating the proper display of the website. Necessary cookies are often exempt from requiring user consent as they do not collect personal data and are crucial for the website to perform its core functions.
A “preferences” cookie is used to remember user preferences and settings on a website. These cookies enhance the user experience by allowing the website to remember choices such as language preferences, font size, layout customization, and other similar settings. Preference cookies are not strictly necessary for the basic functioning of the website but contribute to a more personalised and convenient browsing experience for users.
A “statistics” cookie typically refers to cookies that are used to collect anonymous data about how visitors interact with a website. These cookies help website owners understand how users navigate their site, which pages are most frequently visited, how long users spend on each page, and similar metrics. The data collected by statistics cookies is aggregated and anonymized, meaning it does not contain personally identifiable information (PII).
Marketing cookies are used to track user behaviour across websites, allowing advertisers to deliver targeted advertisements based on the user’s interests and preferences. These cookies collect data such as browsing history and interactions with ads to create user profiles. While essential for effective online advertising, obtaining user consent is crucial to comply with privacy regulations.