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Job Opportunity – Help to Claim Adviser Our Advice Adds Up Warm Home Discount Scheme £20 Universal Credit Uplift Best Start Foods Increase DAGCAS Making Debt Advice More Accessible. Changes to Employment Law – Press Release We are looking for volunteers We Have a Newsletter! Job Start Payment Civil Partnership News YES, late night Thursdays are back. Having problems getting your furlough pay? I have been affected by Coronavirus, can I claim benefits? Coronavirus – being furloughed if you can’t work PRESS RELEASE Struggling to pay your household bills? Coronavirus – if you need to be off work to care for someone Coronavirus – getting benefits if you’re self-isolating Annual Report 2019-2020 Updates from Social Security Scotland Check if your redundancy is fair ANNUAL GENERAL MEETING Press Release- End of Furlough Scheme Support Check if you can get a free TV licence Dumfries and Galloway Citizens Advice Service Opens Bureaux Are you struggling to pay your rent? Struggling to pay your mortgage? If you’re struggling to pay your bills Help for domestic abuse Kinship Care and Coronavirus What if an employee has more than one job? Can they still be furloughed? Struggling to pay back money you owe? I can’t go to work because I need to look after my child, but my boss is threatening to sack me if I don’t. What should I do? My boss is forcing me to go to work but I’m scared of coronavirus. What should I do? Does your relative/neighbour/friend need advice and help? They don’t have a phone or access to internet? Going to work “Thank you for you help, we are now well on the road to getting my mum some much needed help” Do you think shops are acting unfairly? Support for those at high COVID-19 risk Claim for your employees’ wages through the Coronavirus Job Retention Scheme Support for other forms of gender-based violence More Support for women, men, LGBT+ community, Ethnic Minority, Students and non UK citizens affected by domestic abuse… Press Release- 07/04/2020 Are you a young person? Are you worried about your health and well being? Managing money in the current crisis Struggling to pay your energy bills? Advice for businesses If you think shops aren’t acting fairly If you need to take time off to look after your children School closures and key workers Changes to benefits Health advice Caring for you mental health COVID-19 FAQ Furlough Staff Is Coronavirus impacting your life? PRESS RELEASE SOUTH OF SCOTLAND MSP COLIN SMYTH PRAISES AMAZING WORK OF LOCAL CITIZENS ADVICE SERVICES AND CALLS FOR MORE PEOPLE TO CONSIDER VOLUNTEERING ARE YOU AN EU CITIZEN AND DO YOU WANT TO STAY IN SCOTLAND? PRESS RELEASE Scottish Gas (British Gas) Prepayment Keys / Cards Eu Citizen feeling in the dark about Brexit? Volunteer For Us Late Applications for EU Citizens Support Scheme Press release
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Latest News, Campaigns and Press Releases

The latest news, campaigns and press releases from Dumfries and Galloway Citizens Advice Service.

Job Opportunity - Help to Claim Adviser
14th October 2021

Help to Claim Adviser Person SpecificationDownload Help to Claim Adviser Job Description DumfriesDownload Advert Help to Claim Adviser – October 21Download Would you like to be part of our dedicated team who are driving our vision to be the leading…

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Our Advice Adds Up
20th September 2021

On the 20th September 2021 we launch Our Advice Adds Up, our campaign encouraging you to seek advice from your local CAB, our online advice site or Money Map tool if you are worried about money right now. Find out…

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Warm Home Discount Scheme
8th September 2021

The Warm Home Discount Scheme has opened with Scottish Power, British Gas, EDF and E.on.Other suppliers, are yet to open their scheme, but you can register your interest to be notified of when they open.Keep an eye out on your…

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£20 Universal Credit Uplift

In response to the pandemic, an extra £20 per week was added on to Universal Credit payments. However, this is due to officially end on the 6th October. The exact date the extra money will stop being paid will depend…

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Best Start Foods Increase

Best Start Foods payments have increased this month to help boost family incomes. Best Start Foods supports families on low incomes to buy healthy food for children under three. Payments are made every four weeks on a pre-paid card to…

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DAGCAS Making Debt Advice More Accessible.
23rd August 2021

PRESS RELEASE – Making Debt Advice More Accessible 18/08/2021 Dumfries and Galloway Citizens Advice Service (D&G CAS) is making debt advice and support more accessible. D&G CAS has launched their new Multi-Channel Debt Advice team to enhance our specialist debt…

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Changes to Employment Law - Press Release
26th July 2021

Media Contact: Jess Benzie 0300 303 4321 ext. 6108 Update on Changes to Employment Law from Dumfries and Galloway Citizens Advice Service The Westminster Government, who are responsible for Employment law, made what we consider to be some significant changes…

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We are looking for volunteers
8th July 2021

At Dumfries and Galloway Citizens Advice Service (DAGCAS), we are always on the lookout for new volunteers to help keep our service a thriving one. Full training is given, and there are roles beyond advice-giving, such as administration and social…

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We Have a Newsletter!

Sign up to our external newsletter to stay up to date with our latest news. You can find our sign up form here.

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Job Start Payment
5th July 2021

Young people aged between 16-24 years old are being urged to apply for the Job Start Payment if they are starting a new job after a period of unemployment. Eligible 16-24 year olds, who have been on certain benefits for…

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Civil Partnership News

The Scottish Parliament passed a new law which will make civil partnership available to mixed sex couples from 30 June 2021.You must give notice to the registrar at least 29 days before the date you’d like to enter your civil…

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YES, late night Thursdays are back.
15th April 2021

As from 29th April 2021, Dumfries Bureau will be open for face-to-face drop ins and appointments until 7.00pm every Thursday evening.  Opening hours from the 29th April 2021:  Mondays- 9:30am-4:30pm (closed 12:30-1:30pm)      Tuesdays – 9:30am-4:30pm (closed 12:30-1:30pm)     Wednesdays – 9:30am-4:30pm (closed 12:30-1:30pm)     Thursdays 9.30am – 7.00pm (closed 12:30-1:30pm)      Fridays- 9:30am-4pm (closed…

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Having problems getting your furlough pay?
18th February 2021

There are things you can do if you: haven’t had any furlough pay yet but think you should havethink you’ve been paid the wrong amountthink your employer is keeping your furlough pay and not giving it to you It’s a…

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