Latest News, Campaigns and Press Releases
The latest news, campaigns and press releases from Dumfries and Galloway Citizens Advice Service.
Launch date: 25 January 2021 Media Contact: Christine Sinclair 0300 303 4321 ext. 6130 Dumfries and Galloway Citizens Advice Service provides fuel voucher top ups to the most vulnerable Dumfries and Galloway Citizens Advice Service (DAGCAS) with support from Dumfries…
Read more
Kieran Brown, Financial Capability Adviser & Anti-Poverty Adviser “Hello, my name is Kieran and I have worked or DAGCAS for about 5 years now. I started off as an administration assistant in the Dumfries Bureau through the Community Jobs Scotland scheme…
Read moreThe Big Energy Saving Month campaign is an annual opportunity to help consumers understand their energy use, cut their bills and get the financial support they are entitled to. The campaign has three key strands: Educating consumers to check their…
Read moreOverwhelmed with money worries? Check if you could be paying less on your bills or if you’re missing out on extra income. Our money map tool has done all the hard work for you by pulling together online sources to…
Read moreYou might be able to get help if you’re off work caring for someone who is normally looked after another way. This might be because your child’s school is closed, your child is self-isolating or an older person’s carer can’t come.…
Read moreIf you can’t work because you’re self-isolating, you might be able to get: a self-isolation support grant from your local councilStatutory Sick Pay (SSP) from your employerEmployment and Support Allowance (ESA) from the government You can’t get SSP and ESA…
Read moreWe continue to carefully monitor locality Covid rates and have taken the difficult decision to keep the Stranraer and Annan Bureaux closed to face to face callers at present. Our Dumfries Bureau will remain open to clients in the Nithsdale…
Read moreWE ARE STILL HERE FOR TELEPHONE, EMAIL ENQUIRIES & WEBCHAT In all, during 2020, we have dealt with 15556 client contacts with 22152 issues. We have helped clients gain £7.6 million; this is money that in all likelihood is being reinvested in…
Read moreOur opening hours for Dumfries, Annan and Stranraer Bureaux over the Christmas and New Year Period. Monday 21st December – 9:30am-4:30pm (closed 12:30-1:30pm) Tuesday 22nd December – 9:30am-4:30pm (closed 12:30-1:30pm) Wednesday 23rd December – 9:30am-4:30pm (closed 12:30-1:30pm) Thursday 24th December – 9:00am -12.00 noon Friday 25th and Monday 28th December – CLOSED Tuesday 29th December – 9:30am-4:30pm…
Read moreDAGCAS-ANNUAL-REPORT-2019-2020Download Please download a copy of our annual report for 2019-2020. Our annual report tells a story of a very successful year. It contains statistics including client financial gains, case studies, volunteer and staff profiles and client testimonials. All of which demonstrate the…
Read moreLocation: Annan, Dumfries or Stranraer Would you like to be part of our dedicated team who are driving our vision to be the leading socially responsible organisation providing holistic, high quality and accessible advice and representation for all citizens of…
Read moreLocation: Dumfries Would you like to be part of our dedicated team who are driving our vision to be the leading socially responsible organisation providing holistic, high quality and accessible advice and representation for all citizens of Dumfries and Galloway? …
Read moreScottish Child Payment Pre-Launch Applications Click here to view a video from Social Security Scotland Facebook page, this one links together the Scottish Child Payment and Best Start Grant benefits and it’s a good illustration of the support available. Child…
Read more