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Latest News, Campaigns and Press Releases

The latest news, campaigns and press releases from Dumfries and Galloway Citizens Advice Service.

Energy Efficiency Advice
17th June 2024

Dumfries and Galloway Council have just added a new page to their website covering guidance on energy efficiency as compiled by the Energy Agency, including advice on area based schemes such as ECO/ECOFLEX, grants, benefits and improved installers. Home Energy…

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Lochside Outreach
14th June 2024

Our brand new outreach clinic at Lochside is set to start next week, on Wednesday 19th June and will run weekly on every Wednesday thereafter. The clinics are open from 10.00am to 3.00pm at the YM Café, Lochside Road YMCA…

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Mid-Galloway Outreach
10th June 2024

Due to the closure of Machars Action in Wigtown, from the 1st July our outreach clinics will move to Wigtown Library. Please note the new dates below. Week OneTues – Newton Stewart, Riverside Day Centre (no change)Thurs – Wigtown LibraryFri …

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Kelloholm Outreach
6th June 2024

Our new outreach clinic at Kelloholm is now up and running on the first three Mondays each month and the fourth Thursday. Our next clinics will be held from 10am-3pm on Monday 10th, 17th and Thursday 27th June, at Kirkconnel…

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Lockerbie Outreach
13th May 2024

Our outreach clinic in Lockerbie, scheduled for Tuesday 18th June has been cancelled. The next clinic will be held on Tuesday 4th June, followed by the next on Tuesday 2nd July, then on the first and third Tuesdays of each…

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A Fond Farewell for Elizabeth
1st May 2024

Elizabeth Sykes and her partner Norrie McIntosh outside Burns House, home of the Dumfries and Galloway Citizens Advice Service Stranraer Bureau. It is a fond farewell to Dumfries and Galloway Citizens Advice Service (D&G CAS) for Elizabeth Sykes, who is…

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Energy Advice on your Doorstep
30th April 2024

Meet the team! Alan Wilson (fitter), Zoe Graham (D&G HEAT Energy Adviser and Trainer), Rachel Reekie (D&G HandyVan (SCIO) Manager) and Crystal Pringle (D&G HandyVan (SCIO) Admin Assistant). An exciting new partnership is set to take the fight against fuel…

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Our 2022-23 Annual Report is out now!
15th January 2024

We are delighted to share our 2022-23 Annual Report, demonstrating our commitment to supporting those most in need across the region by being in the right place, at the right time and in the right way, whilst remaining flexible to…

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Our Opening Hours are Changing
2nd January 2024

From Wednesday 3rd January 2024, our Bureau opening times are changing. Our Bureaux in Annan, Stranraer and Dumfries will be open from 9.00am to 5.00pm from Monday to Thursday and 9.00am to 4.30pm on Fridays. Our Thursday evening session will…

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Be scam aware this December
11th December 2023

Ahead of the busy festive period, TV Licensing is working to help customers protect themselves against being scammed.We are continuing to ask people to STOP – CHECK – ASK if they receive any suspicious communications that appear to be from…

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New Outreach at Lockerbie

This week, we introduce a new outreach advice clinic at Lockerbie Library, starting on Tuesday 12th December and continuing weekly, every Tuesday from 10.00am to 3.00pm. We can help with advice on benefits, employment, housing, debt, energy, consumer matters and…

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A tree-mendous Christmas for local charities
5th December 2023

Dumfries Lion Club members, President John MacColl, Stuart Armstrong and Kaz Paszki, with Sara Jackson of Dumfries and Galloway Carers Centre and Cara Hyles of D&G Citizens Advice Service. Help local charities this Christmas by purchasing your tree from Dumfries…

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Tennessee students visit Citizens Advice Service
18th October 2023

Phil Stewart (Left) and Jane Flanagan (right) of Dumfries and Galloway Citizens Advice Service, with Professor Dennis Duncan, Assistant Professor Victoria Ayres and students from Tennessee Tech. From the Great Smoky Mountains to the Galloway Glens. Last week Dumfries welcomed…

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