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Energy Efficiency Advice Lochside Outreach Mid-Galloway Outreach Kelloholm Outreach Vacancy – Volunteer Triage/Receptionist Lockerbie Outreach A Fond Farewell for Elizabeth Energy Advice on your Doorstep Bureau Closure Days Heat in Buildings Consultation Outreach Clinics Ending Soon Our 2022-23 Annual Report is out now! Our Opening Hours are Changing Be scam aware this December New Outreach at Lockerbie Christmas Opening Hours A tree-mendous Christmas for local charities Tennessee students visit Citizens Advice Service Warm Home Discount Scheme Outreach clinics for Glenkens Beware the Council Tax debt trap Money Talk Team Help to Claim Podcast Scam Alert War on Ukraine – UK and Scottish Government information Bright Deal Project Debt Happens, You’re Not Alone Press Release – Energy Crisis Communications Strategy 2022 Volunteer Strategy 2022 Doubling the Scottish Child Payment Adult Disability Payment
 
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Campaigns

Energy Efficiency Advice
17th June 2024

Dumfries and Galloway Council have just added a new page to their website covering guidance on energy efficiency as compiled by the Energy Agency, including advice on area based schemes such as ECO/ECOFLEX, grants, benefits and improved installers. Home Energy…

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Lochside Outreach
14th June 2024

Our brand new outreach clinic at Lochside is set to start next week, on Wednesday 19th June and will run weekly on every Wednesday thereafter. The clinics are open from 10.00am to 3.00pm at the YM Café, Lochside Road YMCA…

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Bureau Closure Days
13th February 2024

The following bureaux will be closed or offering a limited service on the following dates:Stranraer: Friday 7th June from 12.30pmAnnan (limited service): Thursday 13th JuneDumfries & Stranraer: Tuesday 25th June You can still access our services by calling 0300 303…

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Our 2022-23 Annual Report is out now!
15th January 2024

We are delighted to share our 2022-23 Annual Report, demonstrating our commitment to supporting those most in need across the region by being in the right place, at the right time and in the right way, whilst remaining flexible to…

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Outreach clinics for Glenkens
26th September 2023

The outreach project’s Generalist Advisor Fiona. Our Generalist Advisor Fiona says, “if you are looking for advice, pop in to our Glenkens Outreach Clinic”. Funded by the Blackcraig Windfarm fund, the clinics are held fortnightly on a Monday at the…

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Money Talk Team
15th May 2023

The Money Talk Team can help you maximise your income by providing free money and debt advice. Everyone’s situation is unique but experience shows us there are ways to improve people’s finances to help with the increased cost of living.…

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Scam Alert
19th April 2022

We have had reports of people receiving calls from people claiming to be from Citizens Advice. We NEVER cold call our clients or the public. We would only ever contact you in relation to your case, or if you have…

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War on Ukraine - UK and Scottish Government information
28th March 2022

From Citizens Advice Scotland: The Home Office has issued a Factsheet regarding changes made to the immigration system to support British nationals and their families in Ukraine, and Ukrainians in the UK, Ukraine and elsewhere. The Home Office has issued a Factsheet…

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Bright Deal Project
22nd March 2022

Bright Deal Project has recently been set up by Deaf Action to specifically help the Deaf and Hard of Hearing Communities throughout Scotland. Find out more at www.deafaction.org/bright-deal

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Debt Happens, You're Not Alone
21st March 2022

Dumfries & Galloway PRESS RELEASE 07/03/2022 Media Contact: Carole Benzie 0300 303 4321 ext. 6127 CAMPAIGN TO TACKLE PERSONAL DEBT CRISIS IN DUMFRIES & GALLOWAY Dumfries & Galloway Citizens Advice Service (D&G CAS) is launching a new campaign aimed at…

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Doubling the Scottish Child Payment
21st December 2021

First Minister Nicola Sturgeon announced that the Scottish Child Payment will be doubled to £20 per week per child from April 2022. There are more than 106,000 children aged under 6 currently living in households that receive payments. The payment…

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Adult Disability Payment

The Scottish Government’s next benefit, Adult Disability Payment, will open for new applications in pilot areas from 21 March 2022.Adults of working age with a disability or health condition, who are not already in receipt of Disability Living Allowance (DLA)…

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