Campaigns
Our opening hours for over the festive period will be as follows: Monday 22nd December: 9am-5pmTuesday 23rd December: 9am-5pmWednesday 24th December: 9am-1pm (doors close 12.30pm)Thursday 25th December: ClosedFriday 26th December: ClosedMonday 29th December: 9am-1pm (doors close 12.30pm)Tuesday 30th December: 9am-1pm…
Read moreOur new bureau will be at 109 Irish Street, just 100 yards from our old location. During the final week of November, we moved our Dumfries Bureau from 81-85 Irish Street, just 100 yards down the road to 109 Irish…
Read moreChief Executive Phil Stewart and Chair of the Board Marsali Caig (centre), with D&G CAS staff and volunteers. The newly released Annual Report for Dumfries and Galloway Citizens Advice Service (D&G CAS) shows that in 2024-25, they helped over eight…
Read moreNamed in the current D&G Council budget consultation, Dumfries and Galloway Citizens Advice Service (D&G CAS) is facing the possibility of losing all of its funding from Dumfries and Galloway Council. The result of such a cut would be to…
Read morePlease note that due to staffing issues within the Employment Rights project and cases already in hand, we have limited resources to support any new employment cases. As a result, while we can provide support at this stage through our…
Read moreHeather Nisbet, D&G CAS Volunteer Adviser at The Johnson in Kirkcudbright. Due to demand, the Dumfries and Galloway Citizens Advice Service (D&G CAS) outreach clinic at The Johnson in Kirkcudbright, is increasing its frequency from one session, to two sessions…
Read moreSonya Fitzsimon, Volunteer Development Officer at Dumfries and Galloway Citizens Advice Service. We are facing unprecedented demand for our invaluable advice services. In response, we are launching a new campaign to recruit more volunteers and continue changing lives. Sonya Fitzsimon,…
Read moreAfter the recent price hikes across Scotland, Council Tax has been in the news recently and it won’t be long before the bills start to land. Here is a little bit about Council Tax. If you are a tenant or…
Read moreOur colleagues in Dumfries & Galloway Citizens Advice Service, Dumfries & Galloway Council and partner organisations have informed us about a private firm offering ‘no win – no fee’ assistance for Attendance Allowance applications. If the claim is awarded, the…
Read moreIn April the price cap on energy prices will increase by 6.4% which means that if you were paying £100 per month for your gas and electricity you will now be paying £106.40 per month. With many households struggling to…
Read moreD&G CAS Chief Executive Phil Stewart, with a copy of the Cost of Living Report. On Thursday 20 February, 2025 Dumfries and Galloway Citizens Advice Service launched their eagerly awaited cost of living report. This report followed up on the…
Read moreFrom the week commencing Monday 24th February, our bureaux will close for one half-day per week on a trial basis as follows: Annan Bureau: Closed Tuesday morningsStranraer Bureau: Closed Wednesday afternoonsDumfries Bureau: Closed Thursday afternoons Our opening hours will be…
Read moreWe are pleased to launch our Annual Report for 2023-24, detailing not only the statistics generated by our service over that period, but a few of the human stories behind the figures. We are rightly proud of the number of…
Read more
