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Bureau Closure Days
13th February 2024

]The following bureaux will be closed or offering a limited service on these dates: Annan (limited service): Tuesday 20th FebruaryDumfries & Stranraer: Tuesday 5th MarchAnnan (limited service): Thursday 21st March You can still access our services by calling 0300 303…

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Heat in Buildings Consultation
31st January 2024

The Scottish Government is currently consulting on proposals to make new laws around energy efficiency standards, and heating systems that can be used in homes and places of work, and invite your views on their proposals. It is important that…

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Annandale and Eskdale Outreach Clinics
17th January 2024

Dumfries and Galloway Citizens Advice Service have just announced their Annandale and Eskdale outreach clinics for the first quarter of 2024. Lockerbie Library – Tuesday weekly: 10am – 3pm until 26th March 2024. Langholm Library – Friday weekly: 10am -…

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Our 2022-23 Annual Report is out now!
15th January 2024

We are delighted to share our 2022-23 Annual Report, demonstrating our commitment to supporting those most in need across the region by being in the right place, at the right time and in the right way, whilst remaining flexible to…

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Our Opening Hours are Changing
2nd January 2024

From Wednesday 3rd January 2024, our Bureau opening times are changing. Our Bureaux in Annan, Stranraer and Dumfries will be open from 9.00am to 5.00pm from Monday to Thursday and 9.00am to 4.30pm on Fridays. Our Thursday evening session will…

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Be scam aware this December
11th December 2023

Ahead of the busy festive period, TV Licensing is working to help customers protect themselves against being scammed.We are continuing to ask people to STOP – CHECK – ASK if they receive any suspicious communications that appear to be from…

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New Outreach at Lockerbie

This week, we introduce a new outreach advice clinic at Lockerbie Library, starting on Tuesday 12th December and continuing weekly, every Tuesday from 10.00am to 3.00pm. We can help with advice on benefits, employment, housing, debt, energy, consumer matters and…

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Christmas Opening Hours
7th December 2023

From Friday 22nd December our Christmas opening hours will come into effect, lasting until Wednesday 3rd January. Look out for news soon, regarding a change to our opening hours in the New Year. Our Christmas Opening Hours are: Friday 22nd…

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A tree-mendous Christmas for local charities
5th December 2023

Dumfries Lion Club members, President John MacColl, Stuart Armstrong and Kaz Paszki, with Sara Jackson of Dumfries and Galloway Carers Centre and Cara Hyles of D&G Citizens Advice Service. Help local charities this Christmas by purchasing your tree from Dumfries…

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Tennessee students visit Citizens Advice Service
18th October 2023

Phil Stewart (Left) and Jane Flanagan (right) of Dumfries and Galloway Citizens Advice Service, with Professor Dennis Duncan, Assistant Professor Victoria Ayres and students from Tennessee Tech. From the Great Smoky Mountains to the Galloway Glens. Last week Dumfries welcomed…

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Warm Home Discount Scheme
27th September 2023

Check with your energy provider to find out if their scheme is open for broader group applications and for your eligibility. The Broader Group assists certain low-income households, with an annual direct rebate of £150 to their electricity or gas…

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Outreach clinics for Glenkens
26th September 2023

The outreach project’s Generalist Advisor Fiona. Our Generalist Advisor Fiona says, “if you are looking for advice, pop in to our Glenkens Outreach Clinic”. Funded by the Blackcraig Windfarm fund, the clinics are held fortnightly on a Monday at the…

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Beware the Council Tax debt trap
20th September 2023

by Myles Fitt, CAS Strategic Lead for Financial Health. This article was first published in the Herald on 16 September 2023. If I asked you what you think is the main type of debt that we see in the Scottish…

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