Consumer Rights

Online Guides & Resources for Consumer Rights

Do you know your rights? These rights are designed to ensure that consumers are treated fairly and that their interests are safeguarded. Consumer rights typically include the right to quality products, accurate information, fair pricing, safe and secure transactions, and recourse for faulty or unsatisfactory goods or services. Consumer rights are essential for protecting consumers in the marketplace and ensuring that they receive fair treatment from businesses and regulators.

We provide a wide resource of advice, information and guidance relating to family and relationship issues at the following link:

Consumer Rights Resources – Citizens Advice Scotland

Has something gone wrong with a purchase you have made?

It could be buying a new or used vehicle; a repair or a hire purchase or PCP agreement.

It’s not all about vehicles, our advisers can assist with issues with your holiday, insurance, computer equipment or software (even if you bought it as a download), your home energy, products purchased from a local shop and much more.

Our team are experienced, knowledgeable and on-hand to help with any enquiries you may have. If you would like to speak to an adviser contact 0300 303 4321.