Consumer Rights

Online Guides & Resources

Citizens Advice provide a wide resource of advice, information and guidance relating to family and relationship issues at the following link:

Consumer Rights Resources – Citizens Advice Scotland

Has something gone wrong with a purchase you have made?

It could be buying a new or used vehicle; a repair or a hire purchase or PCP agreement.

It’s not all about vehicles though; our advice, assistance and support includes issues with your holiday; insurance product; computer equipment or software (even if you bought it as a download), your home energy, products purchased from a local shop and much more.

Dumfries & Galloway Citizens Advice Service’s team are experienced, knowledgeable and on-hand to help with any consumer rights enquiries you may have.