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Locations

Dumfries and Galloway Citizens Advice Service (DAGCAS) is spread across the region, in both urban and rural locations. All citizens of Dumfries and Galloway can use our services. Please see our locations guide below, consult information about our Outreach advice clinics, or telephone us on 0300 303 4321.

 

Permanent Offices

These offices are manned 5 days a week and have Drop-in services available.

Annan CAB
19a Bank Street
Annan
DG12 6AA

Opening Times: Monday: 9am to 5pm
Tuesday: 9am to 5pm
Wednesday: 9am to 5pm
Thursday: 9am to 5pm
Friday: 9am to 4.30pm
 
Dumfries CAB (Headquarters)
81-85 Irish Street
Dumfries
DG1 2PQ

Opening Times: Monday: 9am to 5pm
Tuesday: 9am to 5pm
Wednesday: 9am to 5pm
Thursday: 9am to 7pm
Friday: 9am to 4.30pm
 
Stranraer CAB
Burns House
32 Harbour Street
Stranraer
DG9 7RD

Opening Times: Monday: 9am to 5pm
Tuesday: 9am to 5pm
Wednesday: 9am to 5pm
Thursday: 9am to 5pm
Friday: 9am to 4.30pm
 
 

Outreach Offices

Outreach offices are appointment only advice clinics, please contact us before visiting.

Cancer Information and Support Centre
Dumfries and Galloway Royal Infirmary, Cargenbridge, Dumfries, DG2 8RX
 
Castle Douglas
Parish Church Hall, Queen Street, Castle Douglas, DG7 1EG
 
Dalbeattie
Customer Service Centre/Library, 23 High Street, Dalbeattie, DG5 4AD
 
DGRI Drop-in-Clinic
Dumfries and Galloway Royal Infirmary, Cargenbridge, Dumfries, DG2 8RX
 
Kelloholm
Mill Hill Centre, Corserig Crescent, Kelloholm, DG4 6EL
 
Kirkcudbright
Customer Service Centre/Library, Daar Road, Kirkcudbright, DG6 4JG
 
Langholm
Langholm Day Centre, Charles Street, Langholm, DG12 0AA
 
Midpark Hospital
Midpark Hospital, Bankend Road, Dumfries, DG1 4TN
 
Moffat
High Street, Moffat, DG10 9HF
 
North West Resource Centre
College Drive, Lincluden, Dumfries, DG2 0BX
 
Sanquhar
Sanquhar Customer Service Centre, Council Offices, 100 High Street, Sanquhar, DG4 6DZ
 
 
Ways to get help
 
Phone and email advice

We also provide assistance via telephone and email.

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Request a home visit

Our CAB advisors provide a home visit service for those unable to travel.

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Drop-in

Come along to one of our drop-in sessions, we are here to help everyone.

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Helpline & Webchat

Help to Claim A new helpline service for people who need help making a Universal Credit claim and get their first payment on time and in full. People can access…

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