WE ARE STILL HERE; WE ARE STILL HELPING PEOPLE WITH PRIORITY ISSUES The Government have now placed further Coronavirus restrictions BUT WE ARE STILL OPEN. From 22nd March 2020, we…Read more
We can help. Dumfries and Galloway Citizens Advice Service (DAGCAS) can give you free, impartial and confidential advice about all of your energy issues. Our trained energy advisers can help you deal…Read more
Dumfries and Galloway Citizens Advice Service (DAGCAS) launches a new service to assist EU Citizens and their family members with the EU Settlement Scheme.Read more
From 22nd March 2020, we have provided a service and helped over 7000 people with 10326 different issues. We have helped clients gain £3.7 million; this is money that in all likelihood is being reinvested in our communities. WE CAN HELP MANY MORE.
We are OPEN for appointments and a drop-in service from:
Monday- Thursday: 9:30am-4:30pm (closed 12:30-1:30pm)
Friday: 9:30am-4pm (closed 12:30-1:30pm)
We are expecting high demand and would request that if you can contact us by telephone or through our website then you should continue to do so. This will be a quicker way of speaking to an adviser.
If you are experiencing symptoms associated with coronavirus or are living with someone who is please do not attend any of our bureaux.
People can access our essential services:
We are extra busy during these challenging times and appreciate your patience.
For further assistance book an appointment with one of our advisors in a DAGCAS office.Read more
Come along to one of our drop-in sessions, we are here to help everyone.Read more
We also provide assistance via telephone and email.Read more
Help to Claim A new helpline service for people who need help making a Universal Credit claim and get their first payment on time and in full. People can access…Read more
DAGCAS provides free confidential advice and assistance to the public via its three Citizens Advice Bureaux.
Volunteers are vital to the running of DAGCAS – find out more about to how volunteer with us.
Could you get £140 off your electricity bill under the Warm Home Discount Scheme? You may be able to apply for help if: Your energy supplier is part of the schemeYou’re on a low income and/or You get certain means-tested…Read more
Speak to your energy supplier as soon as you can. You might be able to set up a payment plan with them to help spread the cost of your bills. Find out more about what to do if you’re struggling to…Read more
Furlough is for those who cannot work or for those where there is no work or if they cannot work from home. This is a frequently asked question at the moment. It seems a lot of employers have taken furlough…Read more
My name is Lynne Davis. I attended college in Dumfries and studied Graphic Design and Illustration, and still have a passion for design and interior design. In my spare time I like to spend time with my family, bake and…Read more