Ways to get help
 
Phone and email advice

We also provide assistance via telephone and email.

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Drop-in

Come along to one of our drop-in sessions, we are here to help everyone.

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Helpline & Webchat

Help to Claim A new helpline service for people who need help making a Universal Credit claim and get their first payment on time and in full. People can access…

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Book an appointment

For further assistance book an appointment with one of our advisors in a DAGCAS office.

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All our advice is:
Free
Confidential
Impartial
For Everyone
 
Who we are

DAGCAS provides free confidential advice and assistance to the public via its three Citizens Advice Bureaux.

Volunteer for Us

Volunteers are vital to the running of DAGCAS – find out more about to how volunteer with us.

 
Glasgow Outreach - Kinship Care
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EU Citizens Support Scheme

Dumfries and Galloway Citizens Advice Service (DAGCAS) launches a new service to assist EU Citizens and their family members with the EU Settlement Scheme.

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universal credit help to claim service
Universal Credit Help to Claim Service

Dumfries and Galloway Citizens Advice Service launches new Help to Claim service for Universal Credit claimants Dumfries and Galloway Citizens Advice Service (DAGCAS) launches a new service for people in our region. Dumfries and Galloway Citizens Advice Service launches new…

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Best start grant
Best Start Grant

The new Best Start Grant Early Learning Payment is now available to families that get certain benefits or tax credits.

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Who Funds Us
 
 
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