WE ARE STILL HERE; WE ARE STILL HELPING PEOPLE WITH PRIORITY ISSUES The Government have now placed further Coronavirus restrictions BUT WE ARE STILL OPEN. From 22nd March 2020, we…Read more
We can help. Dumfries and Galloway Citizens Advice Service (DAGCAS) can give you free, impartial and confidential advice about all of your energy issues. Our trained energy advisers can help you deal…Read more
Dumfries and Galloway Citizens Advice Service (DAGCAS) launches a new service to assist EU Citizens and their family members with the EU Settlement Scheme.Read more
In all, since March 2020, we have dealt with 15556 client contacts with almost 30000 issues. We have helped clients gain £7.6 million; this is money that in all likelihood is being reinvested in our communities. We have also managed a 230% increase in employment issues for clients. WE CAN HELP MANY MORE.
DAGCAS is complying with government guidance to help contain the spread of COVID-19.
We are now OPEN for face-to-face appointments and a drop-in service. However, if you can contact us by telephone or through our website then you should continue to do so. This will be a quicker way of speaking to an adviser.
We will deliver an essential service that focuses on telephone, webchat and email enquiries.
For the latest updates on the Covid-19 outbreak and what it means for you, take a look at our advice website.
For the latest Government Guidance on new stay at home regulations in effect, click here.
Find out more about Coronavirus by visiting nhs inform.
You can access our essential services:
We are extra busy during these challenging times and appreciate your patience.
Thanks for understanding
Stay Safe and Well,
For further assistance book an appointment with one of our advisors in a DAGCAS office.Read more
Come along to one of our drop-in sessions, we are here to help everyone.Read more
Our CAB advisors provide a home visit service for those unable to travel.Read more
We also provide assistance via telephone and email.Read more
DAGCAS provides free confidential advice and assistance to the public via its three Citizens Advice Bureaux.
Volunteers are vital to the running of DAGCAS – find out more about to how volunteer with us.
Media Contacts: Phil Stewart 0300 303 4321 ext. 6131 The Board of Directors of Dumfries and Galloway Citizens Advice Service (D&G CAS) have appointed Phil Stewart as the new Chief Executive Officer to lead the service staff and volunteers to…Read more
Are you EU citizen living in Scotland? Do you want to know more about EU Settlement Scheme? About this Event Join us in the information session to find out more about: What the EU Settlement Scheme is.When and how to…Read more
This thank you comes from a grateful daughter who was worried and concerned for her elderly mother who lives a great distance from her. Her mother suffers from poor health and had no way of getting essential supplies like food…Read more
Kirsten Bax- Volunteer Generalist Adviser at our Dumfries Bureau Why I Volunteer at DAGCAS? “When I retired I felt that I wanted to do something which got me out into the community, helped people and involved using my brain. DAGCAS…Read more