WE ARE STILL HERE; WE ARE STILL HELPING PEOPLE WITH PRIORITY ISSUES The Government have now placed further Coronavirus restrictions BUT WE ARE STILL OPEN. From 22nd March 2020, we…Read more
We can help. Dumfries and Galloway Citizens Advice Service (DAGCAS) can give you free, impartial and confidential advice about all of your energy issues. Our trained energy advisers can help you deal…Read more
Dumfries and Galloway Citizens Advice Service (DAGCAS) launches a new service to assist EU Citizens and their family members with the EU Settlement Scheme.Read more
From 22nd March 2020, we have provided a service and helped over 7000 people with 10326 different issues. We have helped clients gain £3.7 million; this is money that in all likelihood is being reinvested in our communities. WE CAN HELP MANY MORE.
We are OPEN for appointments and a drop-in service from:
Monday- Thursday: 9:30am-4:30pm (closed 12:30-1:30pm)
Friday: 9:30am-4pm (closed 12:30-1:30pm)
We are expecting high demand and would request that if you can contact us by telephone or through our website then you should continue to do so. This will be a quicker way of speaking to an adviser.
If you are experiencing symptoms associated with coronavirus or are living with someone who is please do not attend any of our bureaux.
People can access our essential services:
We are extra busy during these challenging times and appreciate your patience.
We also provide assistance via telephone and email.Read more
For further assistance book an appointment with one of our advisors in a DAGCAS office.Read more
Our CAB advisors provide a home visit service for those unable to travel.Read more
Come along to one of our drop-in sessions, we are here to help everyone.Read more
DAGCAS provides free confidential advice and assistance to the public via its three Citizens Advice Bureaux.
Volunteers are vital to the running of DAGCAS – find out more about to how volunteer with us.
South of Scotland Labour MSP Colin Smyth has praised the vital work of Dumfries and Galloway Citizens Advice Service (DAGCAS) following a recent visit to the Annan branch. He has also called for local people to consider volunteering for DAGCAS,…Read more
If you’ve been affected by coronavirus, you might be able to claim benefits or get more money on your current benefits. This might be because you: are self-isolating because you have coronavirus or symptoms of coronavirus – find out more about…Read more
Irina Grey- Volunteer Trainee Generalist Adviser at our Dumfries Bureau Irina is a Latvian national who became a volunteer with DAGCAS in Oct 2019. She brings a wealth of invaluable experience to this role. She has a background in business,…Read more