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Could you be our next Chief Executive? Real People, Real Lives Heating oil grant scheme extended Insights into Adult Disability Payment Why urgent action is needed now to avoid winter of misery for thousands Defibrillator donation is a boost for Dumfries Town Centre Dumfries and Galloway Citizens Advice meets highest membership standards Have your say Energy price cap rising by 13% A big THANK YOU to our volunteers Citizens Advice urge access to basic banking Energy cap rise will be devastating for people across Dumfries and Galloway Get connected with Citizens Advice. We have moved! Changes to our Wigtownshire Outreaches A beacon of hope for D&G veterans D&G CAS faces 20% funding cut Could you get money off your Council Tax? Citizens Advice pioneer digital appointments at Scotland’s highest village Citizens Advice makes massive gains for local people
 
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Could you be our next Chief Executive?

We are looking for an accomplished senior leader who can provide clear strategic direction, strengthen organisational sustainability and build influence across Dumfries and Galloway and beyond. The successful candidate will…

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Real People, Real Lives

Phil Stewart, Chief Executive Officer of Dumfries and Galloway Citizens Advice Service We are delighted to officially launch our Annual Report for 2025-26, demonstrating how we deliver a unique mix…

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Heating oil grant scheme extended

A national scheme providing £300 grants to households struggling with the cost of heating oil and liquid petroleum gas (LPG) has been extended indefinitely into this Winter. This follows an…

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Who we are

DAGCAS provides free confidential advice and assistance to the public via its three Citizens Advice Bureaux.

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Volunteer

Volunteers are vital to the running of DAGCAS – find out more about to how volunteer with us.

Volunteer
Insights into Adult Disability Payment

The Citizens Advice network in Scotland is the largest independent provider of Adult Disability Payment (ADP) advice outside of Social Security Scotland (SSS). We provide holistic support across multiple areas to people who need it. Unfortunately, the reality of losing…

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Citizens Advice makes massive gains for local people

Chief Executive Phil Stewart and Chair of the Board Marsali Caig (centre), with D&G CAS staff and volunteers. The newly released Annual Report for Dumfries and Galloway Citizens Advice Service (D&G CAS) shows that in 2024-25, they helped over eight…

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Real People, Real Lives

Phil Stewart, Chief Executive Officer of Dumfries and Galloway Citizens Advice Service We are delighted to officially launch our Annual Report for 2025-26, demonstrating how we deliver a unique mix of advice and hope across our region. The report not…

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We have moved!

Our new bureau is at 109 Irish Street, just 100 yards from our old location. During the final week of November, we moved our Dumfries Bureau from 81-85 Irish Street, just 100 yards down the road to 109 Irish Street.…

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Who Funds Us
Carers Centre Citizens Advice Scotland D&G Council Department for Work & Pensions Foundation Scotland Holywood Trust Kingallioch NHS Endowment Robertson Trust Scot Gov SGN SLAB Trussell Trust Young Start Scottish Power Energy Networks
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Dumfries and Galloway Citizens Advice Service, Scottish National Standards for Information & Advice Type III Accredited.
Scottish Charity Number SC027107 Dumfries & Galloway Citizens Advice Service is a limited by Guarantee No. 179254
Registered by the Financial Conduct Authority to carry out regulated activities FRN 617449
Registered office at 109 Irish Street Dumfries DG1 2NP
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