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Ecclefechan Outreach Kirkcudbright Outreach North West Dumfries Outreach Mid-Galloway Outreach Whithorn Moffat Outreach Upper Nithsdale Outreach Lockerbie Outreach Mid-Galloway Outreach Newton Stewart Castle Douglas Annan CAB Stranraer CAB Dumfries CAB (Headquarters)

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AGM 2026 Time running out to apply for heating oil grant Insights into Adult Disability Payment Why urgent action is needed now to avoid winter of misery for thousands Defibrillator donation is a boost for Dumfries Town Centre Dumfries and Galloway Citizens Advice meets highest membership standards Have your say Help us to improve our services Energy price cap rising by 13% A big THANK YOU to our volunteers Citizens Advice urge access to basic banking Energy cap rise will be devastating for people across Dumfries and Galloway Get connected with Citizens Advice. We have moved! Changes to our Wigtownshire Outreaches A beacon of hope for D&G veterans D&G CAS faces 20% funding cut Could you get money off your Council Tax? Citizens Advice pioneer digital appointments at Scotland’s highest village Citizens Advice makes massive gains for local people

Latest News

NOTICE OF GENERAL MEETING Dumfries and Galloway CITIZENS advice Service (the “Company”) COMPANY NUMBER: SC179254 SCOTTISH CHARITY NUMBER: SC027107 NOTICE IS HEREBY GIVEN that the Annual General Meeting of the…

Time running out to apply for heating oil grant

The Scottish Government is offering financial support to those who are struggling to meet fuel bills for domestic heating oil and liquid petroleum gas |(LPG). The £300 grant is an…

Insights into Adult Disability Payment

The Citizens Advice network in Scotland is the largest independent provider of Adult Disability Payment (ADP) advice outside of Social Security Scotland (SSS). We provide holistic support across multiple areas…

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We are a charity, reliant on funding and donations to deliver our free, confidential, impartial and independent services across the region. To ensure we can continue, please make a donation today, no matter how small.

All our advice is:

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For Everyone

DAGCAS provides free confidential advice and assistance to the public via its three Citizens Advice Bureaux.

Volunteers are vital to the running of DAGCAS – find out more about to how volunteer with us.

Our new bureau is at 109 Irish Street, just 100 yards from our old location. During the final week of November, we moved our Dumfries Bureau from 81-85 Irish Street, just 100 yards down the road to 109 Irish Street.…

Time running out to apply for heating oil grant

The Scottish Government is offering financial support to those who are struggling to meet fuel bills for domestic heating oil and liquid petroleum gas |(LPG). The £300 grant is an emergency response to the hike in oil prices arising from…

Citizens Advice pioneer digital appointments at Scotland’s highest village

Carole Kilshaw, Community Engagement and Development Officer at Wanlockhead Community Centre. A new partnership between Dumfries and Galloway Citizens Advice Service (D&G CAS) and Wanlockhead Community Centre is bringing remote advice sessions via video for two afternoons each week, to…

NOTICE OF GENERAL MEETING Dumfries and Galloway CITIZENS advice Service (the “Company”) COMPANY NUMBER: SC179254 SCOTTISH CHARITY NUMBER: SC027107 NOTICE IS HEREBY GIVEN that the Annual General Meeting of the Company (which is a Scottish charity) will be held at…

Who Funds Us

Carers Centre

Citizens Advice Scotland

D&G Council

Department for Work & Pensions

Foundation Scotland

Holywood Trust

Kingallioch

NHS Endowment

Robertson Trust

Scot Gov

SGN

SLAB

Trussell Trust

Young Start

Scottish Power Energy Networks

Dumfries and Galloway Citizens Advice Service, Scottish National Standards for Information & Advice Type III Accredited.
Scottish Charity Number SC027107 Dumfries & Galloway Citizens Advice Service is a limited by Guarantee No. 179254
Registered by the Financial Conduct Authority to carry out regulated activities FRN 617449
Registered office at 109 Irish Street Dumfries DG1 2NP
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