Accessibility Tools
Accessibility Tools
Call us: 0300 303 4321
Locations
Moffat Outreach Lochside Outreach Glenkens Outreach New Galloway Kirkconnel and Kelloholm Outreach Annandale and Eskdale Outreach Mid-Galloway Outreach Glenkens Outreach Dalry Castle Douglas Annan CAB Stranraer CAB Dumfries CAB (Headquarters)
Pages
Cookie Policy NHS Families Project Self-help Carbon Monoxide Alarms Fair Work First Thank You HSCP Complaints Procedure Warm Home Discount Scams & Gambling Food Banks in Dumfries and Galloway Energy COST OF LIVING HELP Volunteering Video Pension Wise Newsletter Meet our Volunteers Contact us Eu Citizen feeling in the dark about Brexit? Health Latest Volunteer Other Ways to Help Us Contact us Family Immigration Housing and Homelessness Law and Courts Work Debt and Money Consumer Rights Benefits Advice Subject Access Request Form Locations Who Funds Us Board of Directors Privacy Notice Get Advice Who we are Home
Posts
Support through Energy Price Cap increase Help to Claim Adviser Bureau Closed Days – October MP visits Stranraer Bureau Partnership in practice Citizens Advice expand into Moffat Congratulations to Ciara Job Start Payments for young people Welcome Back Dan Volunteering Opportunity – Volunteer Triage/Receptionist How to claim mis-sold car finance loans for free Two new outreaches in Wigtownshire Free Advice for Families Energy Efficiency Advice Lochside Outreach Mid-Galloway Outreach Kelloholm Outreach Lockerbie Outreach A Fond Farewell for Elizabeth Energy Advice on your Doorstep Our 2022-23 Annual Report is out now! Our Opening Hours are Changing Be scam aware this December New Outreach at Lockerbie A tree-mendous Christmas for local charities Tennessee students visit Citizens Advice Service Warm Home Discount Scheme Outreach clinics for Glenkens Beware the Council Tax debt trap Money Talk Team Help to Claim Podcast Scam Alert War on Ukraine – UK and Scottish Government information Bright Deal Project Debt Happens, You’re Not Alone Press Release – Energy Crisis Communications Strategy 2022 Volunteer Strategy 2022 Doubling the Scottish Child Payment Adult Disability Payment
 
Latest News
 
 
Support through Energy Price Cap increase

Following the increase in the Energy Price Cap the average increase in price for people will be £10 for every £100 spent on energy. This will of course have a…

Read more
 
Help to Claim Adviser

Vacancy – Based in any of our Offices (Dumfries, Stranraer or Annan) Would you like to be part of our dedicated team who are driving our vision to be a…

Read more
 
Partnership in practice

Practice Manager Tracy Hose, D&G CAS Adviser Janet McCulloch and D&G CAS Stranraer Bureau Manager Dan Baillie, outside the Mull of Galloway Practice. A new way of partnership working is…

Read more

Latest

 
All our advice is:
Free
Confidential
Impartial
For Everyone
 
Who we are

DAGCAS provides free confidential advice and assistance to the public via its three Citizens Advice Bureaux.

Who we are
Volunteer

Volunteers are vital to the running of DAGCAS – find out more about to how volunteer with us.

Volunteer
Beware the Council Tax debt trap

by Myles Fitt, CAS Strategic Lead for Financial Health. This article was first published in the Herald on 16 September 2023. If I asked you what you think is the main type of debt that we see in the Scottish…

Read more
Free Advice for Families

D&G CAS Advisers Caroline Cameron (left) and Pauline Kirk (right) with Claire McKie, Home-Start Wigtownshire Senior Co-ordinator (centre). Help is now at hand for families in need of financial advice, due to a new service from Dumfries and Galloway Citizens…

Read more
Outreach clinics for Glenkens

The outreach project’s Generalist Advisor Fiona. Our Generalist Advisor Fiona says, “if you are looking for advice, pop in to our Glenkens Outreach Clinic”. Funded by the Blackcraig Windfarm fund, the clinics are held fortnightly on a Monday at the…

Read more
Two new outreaches in Wigtownshire

We are trialling two new drop-in outreach clinics in Wigtownshire over the coming weeks. The first is at the Fed Up Cafe, in Bridge Street, Stranraer, from 12pm to 2pm on alternate Tuesdays, from 9th July onwards. Other clinics will follow…

Read more
 
Who Funds Us
 
 
What we do
Who We Are
Get Involved


Get Help
Contact Us
Tel: 0300 303 4321




Social media
Dumfries and Galloway Citizens Advice Service, Scottish National Standards for Information & Advice Type III Accredited.
Scottish Charity Number SC027107 Dumfries & Galloway Citizens Advice Service is a limited by Guarantee No. 179254
Registered by the Financial Conduct Authority to carry out regulated activities FRN 617449
Registered office at 81-85 Irish Street Dumfries DG1 2PQ
Privacy Policy
Cookie Policy
Web design by Creatomatic
This website uses cookies
This site uses cookies to enhance your browsing experience. We use necessary cookies to make sure that our website works. We’d also like to set analytics cookies that help us make improvements by measuring how you use the site. By clicking “Allow All”, you agree to the storing of cookies on your device to enhance site navigation, analyse site usage, and assist in our marketing efforts.
Privacy Policy >Cookie Policy >
These cookies are required for basic functionalities such as accessing secure areas of the website, remembering previous actions and facilitating the proper display of the website. Necessary cookies are often exempt from requiring user consent as they do not collect personal data and are crucial for the website to perform its core functions.
A “preferences” cookie is used to remember user preferences and settings on a website. These cookies enhance the user experience by allowing the website to remember choices such as language preferences, font size, layout customization, and other similar settings. Preference cookies are not strictly necessary for the basic functioning of the website but contribute to a more personalised and convenient browsing experience for users.
A “statistics” cookie typically refers to cookies that are used to collect anonymous data about how visitors interact with a website. These cookies help website owners understand how users navigate their site, which pages are most frequently visited, how long users spend on each page, and similar metrics. The data collected by statistics cookies is aggregated and anonymized, meaning it does not contain personally identifiable information (PII).
Marketing cookies are used to track user behaviour across websites, allowing advertisers to deliver targeted advertisements based on the user’s interests and preferences. These cookies collect data such as browsing history and interactions with ads to create user profiles. While essential for effective online advertising, obtaining user consent is crucial to comply with privacy regulations.