In all, during 2020, we have dealt with 15556 client contacts with 22152 issues. We have helped clients gain £7.6 million; this is money that in all likelihood is being reinvested in our communities. We have also managed a 230% increase in employment issues for clients. WE CAN HELP MANY MORE.
DAGCAS is complying with government guidance to help contain the spread of COVID-19. Due to the sharp rise in Coronavirus cases in Annandale and Wigtownshire our bureau in Annan, Stranraer and the Stewartry will STOP face to face contact with the public. However, Dumfries will remain open as of 6 January for appointments and a drop-in service.
If you can contact us by telephone or through our website then you should continue to do so. This will be a quicker way of speaking to an adviser.
We will deliver an essential service that focuses on telephone, webchat and email enquiries.
For the latest updates on the Covid-19 outbreak and what it means for you, take a look at our advice website.
For the latest Government Guidance on new stay at home regulations in effect, click here.
Find out more about Coronavirus by visiting nhs inform.
You can access our essential services:
We are extra busy during these challenging times and appreciate your patience.
Thanks for understanding
Stay Safe and Well,
Team DAGCAS
We also provide assistance via telephone and email.
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Read moreDAGCAS provides free confidential advice and assistance to the public via its three Citizens Advice Bureaux.
Volunteers are vital to the running of DAGCAS – find out more about to how volunteer with us.
We were delighted to see Susan Little finish her training to become a generalist adviser at DAGCAS recently. Well done Susan. If you would like information on how to become an adviser with us then contact us on 03003034321 or…
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Read morePress Release Media Contact: Phil Stewart 0300 303 4321 ext. 6131 Dumfries and Galloway Citizens Advice Service has, over the last 3 months, been delivering a valuable advice and support service to those most in need across our region by…
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