Who we are
Dumfries and Galloway Citizens Advice Service (DAGCAS) is an independent charity. DAGCAS provides free confidential advice and assistance to the public via its three Citizens Advice Bureaux, which are located in Annan, Dumfries and Stranraer.
In addition, outreach advice sessions are provided in Annandale and Eskdale, Dumfries (hospitals), Upper Nithsdale, Wigtownshire and Stewartry.
Our volunteer advisers are trained to help with a wide-range of issues including Benefits advice, Consumer rights, Debt, Employment, Court appointments, Housing and homelessness, Immigration, NHS complaints, and Relationships.
DAGCAS is governed by a board of directors and has a number full-time and part-time employees.
DAGCAS relies on funding from external sources including councils and government bodies.
DAGCAS has both permanent offices and outreach clinics spread across Dumfries and Galloway.
DAGCAS uses your personal data to help improve the service you receive. You can request access to this here.
Please find below our updated Coronavirus Health and Safety Policy and Risk Assessment: Health Safety Policy DAGCAS May2020-ReviewDownload Coronavirus_Risk_Assessment-Return-to-Work-ReviewDownload
Speak to us in person.