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Who we are

Dumfries and Galloway Citizens Advice Service (DAGCAS) is an independent charity. DAGCAS provides free confidential advice and assistance to the public via its three Citizens Advice Bureaux, which are located in Annan,  Dumfries and Stranraer. 

In addition, outreach advice sessions are provided in Annandale and Eskdale, Dumfries (hospitals), Upper Nithsdale, Wigtownshire and Stewartry.

Our volunteer advisers are trained to help with a wide-range of issues including Benefits advice, Consumer rights, Debt, Employment, Court appointments, Housing and homelessness, Immigration, NHS complaints, and Relationships.

Board of Directors
Board of Directors< - Dumfries and Galloway Citizen Advice Service

DAGCAS is governed by a board of directors and has a number full-time and part-time employees.

Who Funds Us
Who Funds Us< - Dumfries and Galloway Citizen Advice Service

DAGCAS relies on funding from external sources including councils and government bodies.

Locations< - Dumfries and Galloway Citizen Advice Service

DAGCAS has both permanent offices and outreach clinics spread across Dumfries and Galloway.

Subject Access Request Form
Subject Access Request Form< - Dumfries and Galloway Citizen Advice Service

DAGCAS uses your personal data to help improve the service you receive. You can request access to this here.

Ways to get help
Request a home visit

Our CAB advisors provide a home visit service for those unable to travel.

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Come along to one of our drop-in sessions, we are here to help everyone.

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Helpline & Webchat

Help to Claim A new helpline service for people who need help making a Universal Credit claim and get their first payment on time and in full. People can access…

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Phone and email advice

We also provide assistance via telephone and email.

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