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Volunteering Opportunity – Volunteer Triage/Receptionist How to claim mis-sold car finance loans for free Two new outreaches in Wigtownshire Free Advice for Families Bureau Closure Days Energy Efficiency Advice Lochside Outreach Mid-Galloway Outreach Kelloholm Outreach Lockerbie Outreach A Fond Farewell for Elizabeth Energy Advice on your Doorstep Heat in Buildings Consultation Outreach Clinics Ending Soon Our 2022-23 Annual Report is out now! Our Opening Hours are Changing Be scam aware this December New Outreach at Lockerbie Christmas Opening Hours A tree-mendous Christmas for local charities Tennessee students visit Citizens Advice Service Warm Home Discount Scheme Outreach clinics for Glenkens Beware the Council Tax debt trap Money Talk Team Help to Claim Podcast Scam Alert War on Ukraine – UK and Scottish Government information Bright Deal Project Debt Happens, You’re Not Alone Press Release – Energy Crisis Communications Strategy 2022 Volunteer Strategy 2022 Doubling the Scottish Child Payment Adult Disability Payment

Latest News, Campaigns and Press Releases

The latest news, campaigns and press releases from Dumfries and Galloway Citizens Advice Service.

Volunteering Opportunity - Volunteer Triage/Receptionist
17th July 2024

Position Type: Triage/ Receptionist  Volunteer Location: Dumfries and Galloway Citizens Advice Service (Dumfries, Annan or Stranraer) What does a Triage Volunteer do in DAGCAS? Triage is essential to the smooth and efficient running of Dumfries and Galloway Citizens Advice Service.…

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Two new outreaches in Wigtownshire
9th July 2024

We are trialling two new drop-in outreach clinics in Wigtownshire over the coming weeks. The first is at the Fed Up Cafe, in Bridge Street, Stranraer, from 12pm to 2pm on alternate Tuesdays, from 9th July onwards. Other clinics will follow…

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Free Advice for Families
8th July 2024

D&G CAS Advisers Caroline Cameron (left) and Pauline Kirk (right) with Claire McKie, Home-Start Wigtownshire Senior Co-ordinator (centre). Help is now at hand for families in need of financial advice, due to a new service from Dumfries and Galloway Citizens…

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Bureau Closure Days
26th June 2024

The following bureaux will be closed or offering a limited service on the following dates:Annan (limited service): Wednesday 10th JulyDumfries & Stranraer: Thursday 25th July You can still access our services by calling 0300 303 4321 or via our website…

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Energy Efficiency Advice
17th June 2024

Dumfries and Galloway Council have just added a new page to their website covering guidance on energy efficiency as compiled by the Energy Agency, including advice on area based schemes such as ECO/ECOFLEX, grants, benefits and improved installers. Home Energy…

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Lochside Outreach
14th June 2024

Our brand new outreach clinic at Lochside is set to start next week, on Wednesday 19th June and will run weekly on every Wednesday thereafter. The clinics are open from 10.00am to 3.00pm at the YM Café, Lochside Road YMCA…

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Mid-Galloway Outreach
10th June 2024

Due to the closure of Machars Action in Wigtown, from the 1st July our outreach clinics will move to Wigtown Library. Please note the new dates below. Week OneTues – Newton Stewart, Riverside Day Centre (no change)Thurs – Wigtown LibraryFri …

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Kelloholm Outreach
6th June 2024

Our new outreach clinic at Kelloholm is now up and running on the first three Mondays each month and the fourth Thursday. Our next clinics will be held from 10am-3pm on Monday 10th, 17th and Thursday 27th June, at Kirkconnel…

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Lockerbie Outreach
13th May 2024

Our outreach clinic in Lockerbie, scheduled for Tuesday 18th June has been cancelled. The next clinic will be held on Tuesday 4th June, followed by the next on Tuesday 2nd July, then on the first and third Tuesdays of each…

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A Fond Farewell for Elizabeth
1st May 2024

Elizabeth Sykes and her partner Norrie McIntosh outside Burns House, home of the Dumfries and Galloway Citizens Advice Service Stranraer Bureau. It is a fond farewell to Dumfries and Galloway Citizens Advice Service (D&G CAS) for Elizabeth Sykes, who is…

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Energy Advice on your Doorstep
30th April 2024

Meet the team! Alan Wilson (fitter), Zoe Graham (D&G HEAT Energy Adviser and Trainer), Rachel Reekie (D&G HandyVan (SCIO) Manager) and Crystal Pringle (D&G HandyVan (SCIO) Admin Assistant). An exciting new partnership is set to take the fight against fuel…

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Heat in Buildings Consultation
31st January 2024

The Scottish Government is currently consulting on proposals to make new laws around energy efficiency standards, and heating systems that can be used in homes and places of work, and invite your views on their proposals. It is important that…

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Outreach Clinics Ending Soon
17th January 2024

The final clinics of our outreach trial in Annandale and Eskdale are due over the next few days. Lockerbie Library – 10am – 3pm Tuesday 26th March 2024. Langholm Library – 10am – 3pm Friday 22nd March 2024. Moffat Town…

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