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Please note that due to staffing issues within the Employment Rights project and cases already in hand, we have limited resources to support any new employment cases. As a result, while we can provide support at this stage through our…
Read moreHeather Nisbet, D&G CAS Volunteer Adviser at The Johnson in Kirkcudbright. Due to demand, the Dumfries and Galloway Citizens Advice Service (D&G CAS) outreach clinic at The Johnson in Kirkcudbright, is increasing its frequency from one session, to two sessions…
Read moreCAS’ Social Justice team has published “Left in the cold”, a new report on damp and mould. “Left in the cold” looks at evidence from across the Citizens Advice network in Scotland and demonstrates the real life impact that living…
Read moreD&G CAS Annan Bureau staff Alison Quigley and Archie Walker, with Bureau Manager Brenda Waugh (right). The Annan Bureau of the Dumfries and Gallway Citizens Advice Service (D&G CAS) is appealing for volunteers to come and join them, helping to…
Read moreOur regular monthly outreach clinic at the South Machars Community Centre, has been paused until further notice, due to a technical issue beyond our control. Our fortnightly Advice for Families clinic at Southern Machars Practice will continue as normal and…
Read moreStaff and volunteers at our Stranraer Bureau getting their hands dirty. Annan Bureau staff and volunteers enjoy a pottery session. Volunteers from our Castle Douglas Outreach are join for their walk by D&G CAS CEO Phil Stewart and Volunteer Development…
Read moreThe deadline for the planned RTS signal switch off have now been changed to a phased switch off, starting from 30th June. However, you still need to contact your supplier if you have an old RTS meter, as this may…
Read moreThe Radio Teleswitch Service (RTS) is ending from 30 June. Also known as Dynamic Teleswitch Service (DTS), the switch-off affects households with an RTS meter, and could mean that their heating and hot water supply stops functioning as normal. If…
Read moreSonya Fitzsimon, Volunteer Development Officer at Dumfries and Galloway Citizens Advice Service. We are facing unprecedented demand for our invaluable advice services. In response, we are launching a new campaign to recruit more volunteers and continue changing lives. Sonya Fitzsimon,…
Read moreOur colleagues in Dumfries & Galloway Citizens Advice Service, Dumfries & Galloway Council and partner organisations have informed us about a private firm offering ‘no win – no fee’ assistance for Attendance Allowance applications. If the claim is awarded, the…
Read moreIn April the price cap on energy prices will increase by 6.4% which means that if you were paying £100 per month for your gas and electricity you will now be paying £106.40 per month. With many households struggling to…
Read moreD&G CAS Chief Executive Phil Stewart, with a copy of the Cost of Living Report. On Thursday 20 February, 2025 Dumfries and Galloway Citizens Advice Service launched their eagerly awaited cost of living report. This report followed up on the…
Read moreFrom the week commencing Monday 24th February, our bureaux will close for one half-day per week on a trial basis as follows: Annan Bureau: Closed Tuesday morningsStranraer Bureau: Closed Wednesday afternoonsDumfries Bureau: Closed Thursday afternoons Our opening hours will be…
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