Accessibility Tools
Accessibility Tools
Call us: 0300 303 4321
Locations
Lochside Outreach Glenkens Outreach New Galloway Kelloholm Outreach Annandale and Eskdale Outreach Mid-Galloway Outreach Glenkens Outreach Dalry Castle Douglas Annan CAB Stranraer CAB Dumfries CAB (Headquarters)
Pages
Cookie Policy NHS Families Project Self-help Carbon Monoxide Alarms Fair Work First Thank You HSCP Complaints Procedure Warm Home Discount Scams & Gambling Food Banks in Dumfries and Galloway Energy COST OF LIVING HELP Volunteering Video Pension Wise Newsletter Meet our Volunteers Contact us Eu Citizen feeling in the dark about Brexit? Health Latest Volunteer Other Ways to Help Us Contact us Family Immigration Housing and Homelessness Law and Courts Work Debt and Money Consumer Rights Benefits Advice Subject Access Request Form Locations Who Funds Us Board of Directors Privacy & Cookie Policy Get Advice Who we are Home
Posts
Volunteering Opportunity – Volunteer Triage/Receptionist How to claim mis-sold car finance loans for free Two new outreaches in Wigtownshire Free Advice for Families Bureau Closure Days Energy Efficiency Advice Lochside Outreach Mid-Galloway Outreach Kelloholm Outreach Lockerbie Outreach A Fond Farewell for Elizabeth Energy Advice on your Doorstep Heat in Buildings Consultation Outreach Clinics Ending Soon Our 2022-23 Annual Report is out now! Our Opening Hours are Changing Be scam aware this December New Outreach at Lockerbie Christmas Opening Hours A tree-mendous Christmas for local charities Tennessee students visit Citizens Advice Service Warm Home Discount Scheme Outreach clinics for Glenkens Beware the Council Tax debt trap Money Talk Team Help to Claim Podcast Scam Alert War on Ukraine – UK and Scottish Government information Bright Deal Project Debt Happens, You’re Not Alone Press Release – Energy Crisis Communications Strategy 2022 Volunteer Strategy 2022 Doubling the Scottish Child Payment Adult Disability Payment
 
Home | Campaigns | Free Advice for Families

Free Advice for Families

8th July 2024
D&G CAS Advisers Caroline Cameron (left) and Pauline Kirk (right) with Claire McKie, Home-Start Wigtownshire Senior Co-ordinator (centre).

Help is now at hand for families in need of financial advice, due to a new service from Dumfries and Galloway Citizens Advice Service (D&G CAS), working in partnership with organisations across the region.

The Priority Families Project, funded by NHS Dumfries and Galloway, aims to improve the financial wellbeing of the area’s hardest to reach families. Combating child poverty by helping with benefit checks, forms and applications, contacting energy suppliers, offer advice on budgeting and debt solutions and how to access financial support.

D&G CAS Financial Wellbeing Adviser Pauline Kirk encourages people to get in touch, “We are here to provide help and support to families in times of need. Whatever the issue, no matter how large or how small, then we are here for you. I would really like to encourage people to come forward and ask for help. In return, we will do our very best to help in any way we can.”

“We offer a flexible approach to providing advice and information for families, making it easier to access the support they need. This comes in a range of options such as telephone-based appointments or face to face at various community venues or organisations in their local area,” explained D&G CAS Adviser Caroline Cameron.

“Partnership working is essential in achieving this aim, as family support workers and other community-based staff already working with families in need, can more easily identify those who will benefit most from our support.”

Home-Start Wigtownshire is a network of trained volunteers and expert staff, supporting families with young children through challenging times. Senior Coordinator Claire McKie said, “We work with many different organisations across the region, so we are delighted to have founded this new partnership with D&G CAS. We have already referred several families to the new service for one-to-one support and feedback has been very positive.

“At Home-Start, we know the value of offering support to families with young children. The benefits are far reaching, including reducing isolation and loneliness, improving mental health of both adults and children, improving educational attainment, building healthy relationships, supporting more nurturing environments. We look forward to continuing to work alongside D&G CAS and supporting local families during the early years of parenting.”

Chief Executive Officer of D&G CAS Philip Stewart said, “This is another great example of effective partnership working, by taking our service to the places it is needed. We aim to offer our services in the right place, at the right time and in the right way, bringing real, positive change to the lives of the people of Dumfries and Galloway.”

Advice can be accessed either by referral or by contacting Pauline (Nithsdale, Annandale and Eskdale), or Caroline (Stewartry and Wigtownshire) on 0300 303 4321 or visit the D&G CAS website at www.dagcas.org/nhs-families-project.

Back to News
This website uses cookies
This site uses cookies to enhance your browsing experience. We use necessary cookies to make sure that our website works. We’d also like to set analytics cookies that help us make improvements by measuring how you use the site. By clicking “Allow All”, you agree to the storing of cookies on your device to enhance site navigation, analyse site usage, and assist in our marketing efforts.
These cookies are required for basic functionalities such as accessing secure areas of the website, remembering previous actions and facilitating the proper display of the website. Necessary cookies are often exempt from requiring user consent as they do not collect personal data and are crucial for the website to perform its core functions.
A “preferences” cookie is used to remember user preferences and settings on a website. These cookies enhance the user experience by allowing the website to remember choices such as language preferences, font size, layout customization, and other similar settings. Preference cookies are not strictly necessary for the basic functioning of the website but contribute to a more personalised and convenient browsing experience for users.
A “statistics” cookie typically refers to cookies that are used to collect anonymous data about how visitors interact with a website. These cookies help website owners understand how users navigate their site, which pages are most frequently visited, how long users spend on each page, and similar metrics. The data collected by statistics cookies is aggregated and anonymized, meaning it does not contain personally identifiable information (PII).
Marketing cookies are used to track user behaviour across websites, allowing advertisers to deliver targeted advertisements based on the user’s interests and preferences. These cookies collect data such as browsing history and interactions with ads to create user profiles. While essential for effective online advertising, obtaining user consent is crucial to comply with privacy regulations.