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Changes for Drummore Outreach We Change Lives! Happy 90th Birthday Norrie Glenkens Outreach Ending Soon Support through Energy Price Cap increase MP visits Stranraer Bureau Partnership in practice Citizens Advice expand into Moffat Job Start Payments for young people Welcome Back Dan How to claim mis-sold car finance loans for free Free Advice for Families Energy Efficiency Advice Lochside Outreach Kelloholm Outreach Lockerbie Outreach A Fond Farewell for Elizabeth Energy Advice on your Doorstep Our Opening Hours are Changing Be scam aware this December New Outreach at Lockerbie A tree-mendous Christmas for local charities Tennessee students visit Citizens Advice Service Warm Home Discount Scheme Beware the Council Tax debt trap Money Talk Team Help to Claim Podcast Scam Alert War on Ukraine – UK and Scottish Government information Bright Deal Project Debt Happens, You’re Not Alone Volunteer Strategy 2022 Doubling the Scottish Child Payment Adult Disability Payment
 
Home | General Advice

General Advice

Changes for Drummore Outreach
28th January 2025

We have temporarily changed the dates of our advice clinics at Mull of Galloway Practice in Drummore. Our upcoming sessions will be: Monday 17th February, 10am-4pmMonday 17th March, 10am-4pm Our service is FREE, confidential, impartial and independent and covers a…

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We Change Lives!
6th January 2025

We are pleased to launch our Annual Report for 2023-24, detailing not only the statistics generated by our service over that period, but a few of the human stories behind the figures.  We are rightly proud of the number of…

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Support through Energy Price Cap increase
7th October 2024

Following the increase in the Energy Price Cap the average increase in price for people will be £10 for every £100 spent on energy. This will of course have a huge impact for many people already struggling with their energy…

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MP visits Stranraer Bureau
19th September 2024

John Cooper MP with D&G CAS staff Georgia Walker, Julia Murchie, Phil Stewart (Chief Executive), Dan Baillie (Bureau Manager) and Elaine Forrest. Recently elected MP for Dumfries and Galloway, John Cooper visited the Stranraer Bureau of Dumfries and Galloway Citizens…

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Partnership in practice
17th September 2024

Practice Manager Tracy Hose, D&G CAS Adviser Janet McCulloch and D&G CAS Stranraer Bureau Manager Dan Baillie, outside the Mull of Galloway Practice. A new way of partnership working is being launched in Dumfries and Galloway, which aims to introduce…

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Job Start Payments for young people
5th August 2024

We want as many eligible young people as possible to apply for the Job Start Payment. This is a one-off payment of £314.45 to help with the costs of starting a new job including clothes, equipment and transport. The payment…

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How to claim mis-sold car finance loans for free
11th July 2024

The Financial Conduct Authority (FCA) is investigating a number of car finance agreements after receiving complaints that drivers have been charged too much. You can find out if you have been affected, by asking your broker / lender if you…

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Free Advice for Families
8th July 2024

D&G CAS Advisers Caroline Cameron (left) and Pauline Kirk (right) with Claire McKie, Home-Start Wigtownshire Senior Co-ordinator (centre). Help is now at hand for families in need of financial advice, due to a new service from Dumfries and Galloway Citizens…

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Energy Efficiency Advice
17th June 2024

Dumfries and Galloway Council have just added a new page to their website covering guidance on energy efficiency as compiled by the Energy Agency, including advice on area based schemes such as ECO/ECOFLEX, grants, benefits and improved installers. Home Energy…

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Lochside Outreach
14th June 2024

Our brand new outreach clinic at Lochside is set to start next week, on Wednesday 19th June and will run weekly on every Wednesday thereafter. The clinics are open from 10.00am to 3.00pm at the YM Café, Lochside Road YMCA…

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Kelloholm Outreach
6th June 2024

Our new outreach clinic at Kelloholm is now up and running on the first three Mondays each month and the fourth Thursday. Our next clinics will be held from 10am-3pm on Monday 10th, 17th and Thursday 27th June, at Kirkconnel…

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Our Opening Hours are Changing
2nd January 2024

From Wednesday 3rd January 2024, our Bureau opening times are changing. Our Bureaux in Annan, Stranraer and Dumfries will be open from 9.00am to 5.00pm from Monday to Thursday and 9.00am to 4.30pm on Fridays. Our Thursday evening session will…

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Beware the Council Tax debt trap
20th September 2023

by Myles Fitt, CAS Strategic Lead for Financial Health. This article was first published in the Herald on 16 September 2023. If I asked you what you think is the main type of debt that we see in the Scottish…

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