General Advice
Ian Anderson, Emma Munro, Terry Cullen and Phil Stewart with the defibrillator outside the Citizens Advice Bureau on Irish Street. Following an incident in their Dumfries Bureau, Dumfries and Galloway Citizens Advice Service (D&G CAS) has installed a publicly accessible…
Read moreDumfries and Galloway Council are looking for local residents to take part in two surveys, consulting for the Dumfries and Galloway Poverty and Inequalities Strategy 2027–2032. The refreshed Strategy will build on existing commitments while responding to new and emerging…
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Read more“A devastating blow for many people across Dumfries and Galloway” Today (Wednesday) the latest Ofgem energy price cap will come into force on 1 July – a 13% increase on the previous period. Dumfries and Galloway Citizens Advice Service (D&G…
Read moreOur Stranraer staff and volunteers at the Driftwood Cafe. Our Dumfries and Castle Douglas volunteers at Ernespie House Hotel. Last week, we celebrated our amazing volunteers. Their commitment, expertise and compassion contributes so much to our service, we couldn’t exist…
Read moreChristine Sinclair, Operations Manager at Dumfries and Galloway Citizens Advice Service. Access to no frills bank accounts could help tackle poverty. Thousands of people across the region are struggling without a bank account according to a local charity. Dumfries and…
Read moreThe 13% rise in the energy price cap announced today will be devastating for thousands of households across Dumfries and Galloway, according to Dumfries and Galloway Citizens Advice Service (D&G CAS). Responding to the announcement, D&G CAS Chief Executive Phil…
Read moreOur new bureau is at 109 Irish Street, just 100 yards from our old location. During the final week of November, we moved our Dumfries Bureau from 81-85 Irish Street, just 100 yards down the road to 109 Irish Street.…
Read moreAlthough we constantly seek to remove barriers from accessing our services, especially in the more difficult to reach parts of our region, changes to our funding mean that we have had to regretfully reduce our outreaches in Wigtownshire. Our outreaches…
Read moreIn response to the 20% budget cut for Dumfries and Galloway Citizens Advice Service, Phil Stewart, CEO stated, “ The news of the 20% funding cut for Dumfries and Galloway Citizens Advice Service can only be described as devastating and…
Read moreWith Council Tax bills set to rise significantly from April, it is vital that as many people as possible are aware of the savings that could be made. This could make the difference between paying Council Tax or falling behind…
Read moreCarole Kilshaw, Community Engagement and Development Officer at Wanlockhead Community Centre. A new partnership between Dumfries and Galloway Citizens Advice Service (D&G CAS) and Wanlockhead Community Centre is bringing remote advice sessions via video for two afternoons each week, to…
Read moreChief Executive Phil Stewart and Chair of the Board Marsali Caig (centre), with D&G CAS staff and volunteers. The newly released Annual Report for Dumfries and Galloway Citizens Advice Service (D&G CAS) shows that in 2024-25, they helped over eight…
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