General Advice
The Radio Teleswitch Service (RTS) is ending from 30 June. Also known as Dynamic Teleswitch Service (DTS), the switch-off affects households with an RTS meter, and could mean that their heating and hot water supply stops functioning as normal. If…
Read moreSonya Fitzsimon, Volunteer Development Officer at Dumfries and Galloway Citizens Advice Service. We are facing unprecedented demand for our invaluable advice services. In response, we are launching a new campaign to recruit more volunteers and continue changing lives. Sonya Fitzsimon,…
Read moreAfter the recent price hikes across Scotland, Council Tax has been in the news recently and it won’t be long before the bills start to land. Here is a little bit about Council Tax. If you are a tenant or…
Read moreOur colleagues in Dumfries & Galloway Citizens Advice Service, Dumfries & Galloway Council and partner organisations have informed us about a private firm offering ‘no win – no fee’ assistance for Attendance Allowance applications. If the claim is awarded, the…
Read moreIn April the price cap on energy prices will increase by 6.4% which means that if you were paying £100 per month for your gas and electricity you will now be paying £106.40 per month. With many households struggling to…
Read moreD&G CAS Chief Executive Phil Stewart, with a copy of the Cost of Living Report. On Thursday 20 February, 2025 Dumfries and Galloway Citizens Advice Service launched their eagerly awaited cost of living report. This report followed up on the…
Read moreFrom the week commencing Monday 24th February, our bureaux will close for one half-day per week on a trial basis as follows: Annan Bureau: Closed Tuesday morningsStranraer Bureau: Closed Wednesday afternoonsDumfries Bureau: Closed Thursday afternoons Our opening hours will be…
Read moreThe Youth Zone is our new go-to website resource for 16-25 year olds, looking for advice on budgeting, benefits, housing, volunteering and everything needed to navigate life’s next steps! Free bus travel info 🚌 Job Start Payments 💷 Moving out & budgeting…
Read moreWe have temporarily changed the dates of our advice clinics at Mull of Galloway Practice in Drummore. Our upcoming sessions will be: Monday 17th February, 10am-4pmMonday 17th March, 10am-4pm Our service is FREE, confidential, impartial and independent and covers a…
Read moreWe are pleased to launch our Annual Report for 2023-24, detailing not only the statistics generated by our service over that period, but a few of the human stories behind the figures. We are rightly proud of the number of…
Read moreFollowing the increase in the Energy Price Cap the average increase in price for people will be £10 for every £100 spent on energy. This will of course have a huge impact for many people already struggling with their energy…
Read moreJohn Cooper MP with D&G CAS staff Georgia Walker, Julia Murchie, Phil Stewart (Chief Executive), Dan Baillie (Bureau Manager) and Elaine Forrest. Recently elected MP for Dumfries and Galloway, John Cooper visited the Stranraer Bureau of Dumfries and Galloway Citizens…
Read morePractice Manager Tracy Hose, D&G CAS Adviser Janet McCulloch and D&G CAS Stranraer Bureau Manager Dan Baillie, outside the Mull of Galloway Practice. A new way of partnership working is being launched in Dumfries and Galloway, which aims to introduce…
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