General Advice
Carole Kilshaw, Community Engagement and Development Officer at Wanlockhead Community Centre. A new partnership between Dumfries and Galloway Citizens Advice Service (D&G CAS) and Wanlockhead Community Centre is bringing remote advice sessions via video for two afternoons each week, to…
Read moreOur new bureau will be at 109 Irish Street, just 100 yards from our current location. During the final week of November, we will be moving our Dumfries Bureau from 81-85 Irish Street, just 100 yards down the road to…
Read moreDumfries and Galloway Citizen’s Advice Service will hold its Annual General Meeting on Tuesday 2nd December, at 4.00pm. The meeting will take place at our Dumfries office at 109 Irish Street, Dumfries DG1 2NP, or can be joined online via…
Read moreChief Executive Phil Stewart and Chair of the Board Marsali Caig (centre), with D&G CAS staff and volunteers. The newly released Annual Report for Dumfries and Galloway Citizens Advice Service (D&G CAS) shows that in 2024-25, they helped over eight…
Read moreNamed in the current D&G Council budget consultation, Dumfries and Galloway Citizens Advice Service (D&G CAS) is facing the possibility of losing all of its funding from Dumfries and Galloway Council. The result of such a cut would be to…
Read morePlease note that due to staffing issues within the Employment Rights project and cases already in hand, we have limited resources to support any new employment cases. As a result, while we can provide support at this stage through our…
Read moreHeather Nisbet, D&G CAS Volunteer Adviser at The Johnson in Kirkcudbright. Due to demand, the Dumfries and Galloway Citizens Advice Service (D&G CAS) outreach clinic at The Johnson in Kirkcudbright, is increasing its frequency from one session, to two sessions…
Read moreCAS’ Social Justice team has published “Left in the cold”, a new report on damp and mould. “Left in the cold” looks at evidence from across the Citizens Advice network in Scotland and demonstrates the real life impact that living…
Read moreD&G CAS Annan Bureau staff Alison Quigley and Archie Walker, with Bureau Manager Brenda Waugh (right). The Annan Bureau of the Dumfries and Gallway Citizens Advice Service (D&G CAS) is appealing for volunteers to come and join them, helping to…
Read moreOur regular monthly outreach clinic at the South Machars Community Centre, has been paused until further notice, due to a technical issue beyond our control. Our fortnightly Advice for Families clinic at Southern Machars Practice will continue as normal and…
Read moreStaff and volunteers at our Stranraer Bureau getting their hands dirty. Annan Bureau staff and volunteers enjoy a pottery session. Volunteers from our Castle Douglas Outreach are join for their walk by D&G CAS CEO Phil Stewart and Volunteer Development…
Read moreThe deadline for the planned RTS signal switch off have now been changed to a phased switch off, starting from 30th June. However, you still need to contact your supplier if you have an old RTS meter, as this may…
Read moreThe Radio Teleswitch Service (RTS) is ending from 30 June. Also known as Dynamic Teleswitch Service (DTS), the switch-off affects households with an RTS meter, and could mean that their heating and hot water supply stops functioning as normal. If…
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