General Advice
The Radio Teleswitch Service (RTS) is ending from 30 June. Also known as Dynamic Teleswitch Service (DTS), the switch-off affects households with an RTS meter, and could mean that their heating and hot water supply stops functioning as normal. If…
Read moreSonya Fitzsimon, Volunteer Development Officer at Dumfries and Galloway Citizens Advice Service. We are facing unprecedented demand for our invaluable advice services. In response, we are launching a new campaign to recruit more volunteers and continue changing lives. Sonya Fitzsimon,…
Read moreAfter the recent price hikes across Scotland, Council Tax has been in the news recently and it won’t be long before the bills start to land. Here is a little bit about Council Tax. If you are a tenant or…
Read moreOur colleagues in Dumfries & Galloway Citizens Advice Service, Dumfries & Galloway Council and partner organisations have informed us about a private firm offering ‘no win – no fee’ assistance for Attendance Allowance applications. If the claim is awarded, the…
Read moreIn April the price cap on energy prices will increase by 6.4% which means that if you were paying £100 per month for your gas and electricity you will now be paying £106.40 per month. With many households struggling to…
Read moreD&G CAS Chief Executive Phil Stewart, with a copy of the Cost of Living Report. On Thursday 20 February, 2025 Dumfries and Galloway Citizens Advice Service launched their eagerly awaited cost of living report. This report followed up on the…
Read moreFrom the week commencing Monday 24th February, our bureaux will close for one half-day per week on a trial basis as follows: Annan Bureau: Closed Tuesday morningsStranraer Bureau: Closed Wednesday afternoonsDumfries Bureau: Closed Thursday afternoons Our opening hours will be…
Read moreWe are pleased to launch our Annual Report for 2023-24, detailing not only the statistics generated by our service over that period, but a few of the human stories behind the figures. We are rightly proud of the number of…
Read moreFollowing the increase in the Energy Price Cap the average increase in price for people will be £10 for every £100 spent on energy. This will of course have a huge impact for many people already struggling with their energy…
Read moreThe Money Talk Team can help you maximise your income by providing free money and debt advice. Everyone’s situation is unique but experience shows us there are ways to improve people’s finances to help with the increased cost of living.…
Read more
