Accessibility Tools

Accessibility Tools

Call us: 0300 303 4321

Locations

Ecclefechan Outreach Kirkcudbright Outreach North West Dumfries Outreach Mid-Galloway Outreach Whithorn Moffat Outreach Upper Nithsdale Outreach Lockerbie Outreach Mid-Galloway Outreach Newton Stewart Castle Douglas Annan CAB Stranraer CAB Dumfries CAB (Headquarters)

Pages

Broadband Social Tariffs Basic Bank Accounts D&G HEAT Armed Forces Covenant Armed Forces Veterans General Advice Carbon Audit Our Equality Statement Give equipment or professional skills Remember us in your will Give in-memory of a friend or loved one Give for free while you shop Fundraise for us Make a donation Publications Crisis Grants from the Scottish Welfare Fund Grants & Financial Help for Students The John Wallace Trust Scheme The John Primrose Trust The Holywood Trust Discretionary Housing Payment Top 10 Tips for your First Home Private Renting Council Tax – What You Need to Know Social Housing Carer’s Allowance Young Carer Grant Employment and Support Allowance (ESA) Adult Disability Payment (for people in Scotland) Child Disability Payment (for people in Scotland) Universal Credit (UC) Benefits My First Home Budgeting Grants Debt Job Start Payment Your Rights Moving on From School Free bus travel Volunteering Youth Zone Cookie Policy Families Project Carbon Monoxide Alarms Fair Work First Thank You HSCP Complaints Procedures Warm Home Discount Scams & Gambling Food Banks in Dumfries and Galloway Energy COST OF LIVING HELP Pension Wise Newsletter Contact us Eu Citizen feeling in the dark about Brexit? Health Latest Volunteer Other Ways to Help Us Contact us Family Immigration Housing and Homelessness Law and Courts Work Debt and Money Consumer Rights Benefits Advice Subject Access Request Form Locations Who Funds Us Board of Directors Privacy Notice Get Advice Who we are Home

Posts

Citizens Advice urge access to basic banking Energy cap rise will be devastating for people across Dumfries and Galloway Get connected with Citizens Advice. We have moved! Changes to our Wigtownshire Outreaches A beacon of hope for D&G veterans D&G CAS faces 20% funding cut Could you get money off your Council Tax? Citizens Advice pioneer digital appointments at Scotland’s highest village Citizens Advice makes massive gains for local people

Home | SCOTLAND

Latest News, Campaigns and Press Releases

The latest news, campaigns and press releases from Dumfries and Galloway Citizens Advice Service.

Citizens Advice urge access to basic banking

Christine Sinclair, Operations Manager at Dumfries and Galloway Citizens Advice Service. Access to no frills bank accounts could help tackle poverty. Thousands of people across the region are struggling without a bank account according to a local charity. Dumfries and…

Energy cap rise will be devastating for people across Dumfries and Galloway

The 13% rise in the energy price cap announced today will be devastating for thousands of households across Dumfries and Galloway, according to Dumfries and Galloway Citizens Advice Service (D&G CAS). Responding to the announcement, D&G CAS Chief Executive Phil…

14th April 2026

Our new bureau is at 109 Irish Street, just 100 yards from our old location. During the final week of November, we moved our Dumfries Bureau from 81-85 Irish Street, just 100 yards down the road to 109 Irish Street.…

A beacon of hope for D&G veterans

30th March 2026

A beacon of hope! D&G CAS Training Officer Katy Caie and Chief Executive Phil Stewart receive their certificate from Armed Forces Champion, Cllr Archie Dryburgh MBE. Dumfries and Galloway Citizens Advice Service (D&G CAS) have confirmed their commitment to the…

Citizens Advice pioneer digital appointments at Scotland’s highest village

17th November 2025

Carole Kilshaw, Community Engagement and Development Officer at Wanlockhead Community Centre. A new partnership between Dumfries and Galloway Citizens Advice Service (D&G CAS) and Wanlockhead Community Centre is bringing remote advice sessions via video for two afternoons each week, to…

Citizens Advice makes massive gains for local people

6th November 2025

Chief Executive Phil Stewart and Chair of the Board Marsali Caig (centre), with D&G CAS staff and volunteers. The newly released Annual Report for Dumfries and Galloway Citizens Advice Service (D&G CAS) shows that in 2024-25, they helped over eight…

Dumfries and Galloway Citizens Advice Service, Scottish National Standards for Information & Advice Type III Accredited.
Scottish Charity Number SC027107 Dumfries & Galloway Citizens Advice Service is a limited by Guarantee No. 179254
Registered by the Financial Conduct Authority to carry out regulated activities FRN 617449
Registered office at 109 Irish Street Dumfries DG1 2NP
Privacy Policy
Cookie Policy

Web design by Creatomatic

This website uses cookies

This site uses cookies to enhance your browsing experience. We use necessary cookies to make sure that our website works. We’d also like to set analytics cookies that help us make improvements by measuring how you use the site. By clicking “Allow All”, you agree to the storing of cookies on your device to enhance site navigation, analyse site usage, and assist in our marketing efforts.

Privacy Policy >Cookie Policy >

Necessary

Preferences

Statistics

Marketing

These cookies are required for basic functionalities such as accessing secure areas of the website, remembering previous actions and facilitating the proper display of the website. Necessary cookies are often exempt from requiring user consent as they do not collect personal data and are crucial for the website to perform its core functions.

A “preferences” cookie is used to remember user preferences and settings on a website. These cookies enhance the user experience by allowing the website to remember choices such as language preferences, font size, layout customization, and other similar settings. Preference cookies are not strictly necessary for the basic functioning of the website but contribute to a more personalised and convenient browsing experience for users.

A “statistics” cookie typically refers to cookies that are used to collect anonymous data about how visitors interact with a website. These cookies help website owners understand how users navigate their site, which pages are most frequently visited, how long users spend on each page, and similar metrics. The data collected by statistics cookies is aggregated and anonymized, meaning it does not contain personally identifiable information (PII).

Marketing cookies are used to track user behaviour across websites, allowing advertisers to deliver targeted advertisements based on the user’s interests and preferences. These cookies collect data such as browsing history and interactions with ads to create user profiles. While essential for effective online advertising, obtaining user consent is crucial to comply with privacy regulations.