COVID-19
You might be able to get help if you’re off work caring for someone who is normally looked after another way. This might be because your child’s school is closed, your child is self-isolating or an older person’s carer can’t come.…
Read moreIf you can’t work because you’re self-isolating, you might be able to get: a self-isolation support grant from your local councilStatutory Sick Pay (SSP) from your employerEmployment and Support Allowance (ESA) from the government You can’t get SSP and ESA…
Read moreWe continue to carefully monitor locality Covid rates and have taken the difficult decision to keep the Stranraer and Annan Bureaux closed to face to face callers at present. Our Dumfries Bureau will remain open to clients in the Nithsdale…
Read moreYou might be told you’re at risk of redundancy if your employer has one or more jobs they can’t afford or no longer need. Your employer has a lot of freedom to choose who they make redundant, but there are…
Read moreThere are things you can do if you: haven’t had any furlough pay yet but think you should havethink you’ve been paid the wrong amountthink your employer is keeping your furlough pay and not giving it to you It’s a…
Read moreCoronavirus – ending your agreement in halls early You can end your student tenancy agreement in halls or purpose-built student accommodation early, for a reason relating to coronavirus. To end the tenancy because of coronavirus, you’ll need to tell your…
Read moreStop getting nuisance calls There are some actions you can take to stop getting nuisance calls that you don’t want. You shouldn’t get nuisance calls if you didn’t give the caller your number – for example: cold calls trying to…
Read moreIf you’ve been affected by coronavirus, you might be able to claim benefits or get more money on your current benefits. This might be because you: are self-isolating because you have coronavirus or symptoms of coronavirus – find out more about…
Read moreIf something you were planning to do has been cancelled because of coronavirus, there might be things you can do. For example, if you had travel plans or were going to an event. You should check the website of the…
Read moreIf you’re planning to travel abroad Government advice is not to travel right now unless you really have to – you can read the latest travel guidance on GOV.UK. If you were meant to travel If your booking is cancelled because of…
Read moreYou should explain the situation to your landlord straight away – they might give you more time to pay. You still need to pay your rent. If you’ve fallen behind with your rent, you should start dealing with rent arrears. You…
Read moreIf you ask your mortgage provider, they might agree to pause your mortgage payments for 3 months. This is called a ‘payment deferral’. You can ask for a payment deferral for somewhere you live or somewhere you’ve bought to let.…
Read moreUnless you live with your landlord, they can’t evict you without following the correct legal procedure in either the sheriff court or the First-tier Tribunal, depending on the type of tenancy you have. If your landlord changes the locks or…
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