COVID-19
If youâve been affected by coronavirus, you might be able to claim benefits or get more money on your current benefits. This might be because you: are self-isolating because you have coronavirus or symptoms of coronavirus – find out more about…
Read moreThere are things you can do if you: havenât had any furlough pay yet but think you should havethink youâve been paid the wrong amountthink your employer is keeping your furlough pay and not giving it to you Itâs a…
Read moreIf something you were planning to do has been cancelled because of coronavirus, there might be things you can do. For example, if you had travel plans or were going to an event. You should check the website of the…
Read moreIf you’re planning to travel abroad Government advice is not to travel right now unless you really have to – you can read the latest travel guidance on GOV.UK. If you were meant to travel If your booking is cancelled because of…
Read moreYou should explain the situation to your landlord straight away – they might give you more time to pay. You still need to pay your rent. If youâve fallen behind with your rent, you should start dealing with rent arrears. You…
Read moreIf you ask your mortgage provider, they might agree to pause your mortgage payments for 3 months. This is called a âpayment deferralâ. You can ask for a payment deferral for somewhere you live or somewhere youâve bought to let.…
Read moreUnless you live with your landlord, they can’t evict you without following the correct legal procedure in either the sheriff court or the First-tier Tribunal, depending on the type of tenancy you have. If your landlord changes the locks or…
Read moreThis includes things like your rent, mortgage, energy or council tax. Check what help you can get if you’re struggling to pay your bills. You might be able to claim benefits, or get more money if youâre already getting benefits. This…
Read moreIf youâre worried about work because of coronavirus, there are: things your employer should be doing to make sure youâre safeways you might be able to keep getting paid if you decide not to work You might still have to…
Read moreYou might be able to get help if youâre off work caring for someone who is normally looked after another way. This might be because your childâs school is closed or an older personâs carer canât come. You might be…
Read moreClick here to exit this page quickly If you’ve been threatened or feel unsafe Call the police on 999 to get protection immediately. Ask the police to refer you to specialist domestic abuse support or phone Scotland’s Domestic Abuse and Forced Marriage Helpline…
Read moreWhat is Kinship Care? All across Dumfries & Galloway, grandparents, aunts, uncles and family friends look after children because their biological parents are unable to do so. People who look after children in these circumstances are known as âKinship Carersâ.…
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Our EU Citizen support project is still actively helping EU citizens apply to the EU Settlement Scheme via telephone and email. Our Free Helpline remains open 9am-5pm, Mon-Fri, 0800 916 9847. Our EU Advisers will provide advice over the phone…
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