Other Ways to Help Us

This means that we all probably know someone who has, but because our advice is completely confidential, everyone’s identity is protected. We are proud that our services have always been, and will always be, free and confidential to use – it is what makes Citizens Advice unique and inclusive – and we will never ask for donations in order to access our advice or support.

While our services are always free for everyone, like all charities, we rely on grants and donations to cover our costs. We are incredibly grateful when people donate or fundraise to ensure we can keep providing our vital service throughout Dumfries & Galloway. Our advice can empower people to keep their heating on during the long winter months or stand up for themselves in the face of unfair employment practices. Every pound donated or raised is used wherever it’s needed most across our service.

More people than ever are in crisis, and the challenges they face are increasingly complicated. By supporting Dumfries & Galloway Citizens Advice Service (D&G CAS), you can make a real difference to the lives of people across our region and beyond.

We are committed to excellent fundraising that is open, honest and respectful. You can read more about how we do this in our Fundraising Policy which is available here, as well as the Scottish Fundraising Adjudication Panel’s Good Fundraising Guarantee that we are signed up for. See our organisational Good Fundraising Guarantee Statement here.