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In all, since March 2020, we have dealt with 15556 client contacts with almost 30000 issues. We have helped clients gain £7.6 million; this is money that in all likelihood is being reinvested in our communities. We have also managed a 230% increase in employment issues for clients. WE CAN HELP MANY MORE.  

DAGCAS is complying with government guidance to help contain the spread of COVID-19.  

We are now OPEN for face-to-face appointments and a drop-in service.  However, if you can contact us by telephone or through our website then you should continue to do so. This will be a quicker way of speaking to an adviser.  

We will deliver an essential service that focuses on telephone, webchat and email enquiries.  

For the latest updates on the Covid-19 outbreak and what it means for you, take a look at our advice website.  

For the latest Government Guidance on new stay at home regulations in effect, click here.  

Find out more about Coronavirus by visiting nhs inform.  

You can access our essential services:  

We are extra busy during these challenging times and appreciate your patience. 

💙💛  Thanks for understanding, stay safe and well from everyone from Dumfries and Galloway Citizens Advice💙💛

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Home | News | YES, late night Thursdays are back.

YES, late night Thursdays are back.

15th April 2021

As from 29th April 2021, Dumfries Bureau will be open for face-to-face drop ins and appointments until 7.00pm every Thursday evening. 

Opening hours from the 29th April 2021: 

Mondays- 9:30am-4:30pm (closed 12:30-1:30pm)     

Tuesdays – 9:30am-4:30pm (closed 12:30-1:30pm)    

Wednesdays – 9:30am-4:30pm (closed 12:30-1:30pm)    

Thursdays 9.30am – 7.00pm (closed 12:30-1:30pm)     

Fridays- 9:30am-4pm (closed 12:30-1:30pm)      

Castle Douglas Advice Clinic OPEN every Wednesday, 9.30am– 4.00pm (closed 12:30-1:30pm)     

There is no issues that we would not try to help and support you with.    

Call 0300 303 4321  

or  

Email us by filling in our online enquiry form.

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Dumfries and Galloway Citizens Advice Service, Scottish National Standards for Information & Advice Type III Accredited.
Scottish Charity Number SC027107 Dumfries & Galloway Citizens Advice Service is a limited by Guarantee No. 179254
Registered office at 81-85 Irish Street Dumfries DG1 2PQ
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