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Please find below our updated Coronavirus Health and Safety Policy and Risk Assessment:
In all, since March 2020, we have dealt with 15556 client contacts with almost 30000 issues. We have helped clients gain £7.6 million; this is money that in all likelihood is being reinvested in our communities. We have also managed a 230% increase in employment issues for clients. WE CAN HELP MANY MORE.
DAGCAS is complying with government guidance to help contain the spread of COVID-19.
We are now OPEN for face-to-face appointments and a drop-in service. However, if you can contact us by telephone or through our website then you should continue to do so. This will be a quicker way of speaking to an adviser.
We will deliver an essential service that focuses on telephone, webchat and email enquiries.
For the latest updates on the Covid-19 outbreak and what it means for you, take a look at our advice website.
For the latest Government Guidance on new stay at home regulations in effect, click here.
Find out more about Coronavirus by visiting nhs inform.
You can access our essential services:
We are extra busy during these challenging times and appreciate your patience.
💙💛 Thanks for understanding, stay safe and well from everyone from Dumfries and Galloway Citizens Advice💙💛
Close windowPlease find below our updated Coronavirus Health and Safety Policy and Risk Assessment:
Help to Claim A new helpline service for people who need help making a Universal Credit claim and get their first payment on time and in full. People can access…
Read moreOur CAB advisors provide a home visit service for those unable to travel.
Read moreCome along to one of our drop-in sessions, we are here to help everyone.
Read moreFor further assistance book an appointment with one of our advisors in a DAGCAS office.
Read more