Where we are

Dumfries and Galloway Citizens Advice Service (DAGCAS) is spread across the region, in both urban and rural locations. All citizens of Dumfries and Galloway can use our services. Please see our locations guide below, consult information about our Outreach advice clinics, or telephone us on 0300 303 4321.

Annan Citizens Advice Bureau
19a Bank Street
Annan
DG12 6AA

0300 303 4321

[email protected]

Open Monday to Friday, 9am to 5pm

Castle Douglas Citizens Advice Bureau
3 St Andrew St
Castle Douglas
DG7 1DE

0300 303 4321

[email protected]

Open Monday to Friday, 9am to 5pm

Dumfries Citizens Advice Bureau
81-85 Irish Street
Dumfries
DG1 2PQ

0300 303 4321

[email protected]

Open Monday, Tuesday, Wednesday and Friday 9am to 5pm
Open Thursday 9am to 7pm

Stranraer Citizens Advice Bureau
23 Lewis Street
Stranraer
DG9 7AB

0300 303 4321

[email protected]

Open Monday to Friday, 9am to 5pm

Latest

Annual General Meeting

ANNUAL GENERAL MEETING Our AGM will be held in the D&G CAS Board Room 81-85 Irish Street, Dumfries DG1 2PQ at 5pm on Tuesday 27th November 2018 D&G Citizens Advice Service now invites membership to the Company. Tel: 0300 303 4321 or Email: [email protected] for an application form.
Congratulations to Sylvia

Congratulations to Sylvia, a Stranraer volunteer adviser of 22 years, who is celebrating a significant birthday with some of her colleagues!
Subject Access Request (SAR) Form

Dumfries & Galloway Citizens Advice Service (DAGCAS) uses your personal data to provide you with a range of services. You can access the data we have about you for some or all of these services. Please Note: We will respond to this request within 1 month. The 1 month response period will begin once all the information we need is supplied Please download and complete the Subject Access Request (SAR) Form
LOCAL PEOPLE URGED TO TAKE PART IN FOOD SURVEY

Dumfries and Galloway Citizens Advice Service (D&GCAS) is urging local people to take part in a national survey on issues relating to food, including cost, choice, access and quality. The Food on the Table survey will run for the next month. It is available online at www.cas.org.uk/foodonthetable and paper copies will also be available at the local Citizens Advice Bureaux in Annan, Dumfries, Castle Douglas and Stranraer.

Headquarters
Stranraer CAB
Dumfries CAB
Castle Douglas CAB
Annan CAB
Outreach

For those unable to attend any of our four Citizens Advice Bureaux (CAB), we run a number of Outreach advice clinics. They provide exactly the same type and standard of service as our CABs, and take place across the region:

Who we are

Dumfries and Galloway Citizens Advice Service (DAGCAS) is an independent charity. DAGCAS provides free confidential advice and assistance to the public via its four Citizens Advice Bureaux, which are located in Annan, Castle Douglas, Dumfries and Stranraer
Volunteer for us

To stay open, Citizens Advice Bureaux rely on volunteers. They provide the majority of advice, becoming generalist experts or focusing on a specialist area such as debt or Benefits.
Stranraer CAB
Reports and publications
Outreach

For those unable to attend any of our four Citizens Advice Bureaux (CAB), we run a number of Outreach advice clinics. They provide exactly the same type and standard of service as our CABs, and take place across the region:
Cost of Living Report

New report finds huge price differences in local shops, with poorest and rural areas hit hardest
Dumfries CAB
Structure

Dumfries and Galloway Citizens Advice Service (DAGCAS) was Incorporated on September 25th 1997
Annan CAB
Referrals

Some of those using our services are referred by third parties or other agencies, such as GPs, local support agencies, charities or local and national government departments. If you are working with individuals who require our assistance please telephone 0300 303 4321 to discuss making a referral.