Where we are

Dumfries and Galloway Citizens Advice Service (DAGCAS) is spread across the region, in both urban and rural locations. All citizens of Dumfries and Galloway can use our services. Please see our locations guide below, consult information about our Outreach advice clinics, or telephone us on 0300 303 4321.

Annan Citizens Advice Bureau
19a Bank Street
Annan
DG12 6AA

0300 303 4321

[email protected]

Open Monday to Friday, 9am to 5pm

Castle Douglas Citizens Advice Bureau
3 St Andrew St
Castle Douglas
DG7 1DE

0300 303 4321

[email protected]

Open Monday to Friday, 9am to 5pm

Dumfries Citizens Advice Bureau
81-85 Irish Street
Dumfries
DG1 2PQ

0300 303 4321

[email protected]

Open Monday, Tuesday, Wednesday and Friday 9am to 5pm
Open Thursday 9am to 7pm

Stranraer Citizens Advice Bureau
23 Lewis Street
Stranraer
DG9 7AB

0300 303 4321

[email protected]

Open Monday to Friday, 9am to 5pm

Latest

Early May bank holiday

Our offices will be closed for the Early May Bank Holiday. We will re-open as normal on Tuesday 8th May at 9 AM
New Advisers

Dumfries and Galloway Citizens Advice Service are delighted to welcome two newly qualified advisers to the Dumfries bureau. Lucile Giriat and Simon Ashton completed an intensive adviser training programme to become generalist advisers.
More services to tackle poverty in Dumfries and Galloway
Kinship Care

Contact your nearest CAB - where to get advice. If you can’t get to a CAB, call the confidential Kinship Care helpline on 0808 800 0006. Calls are free from landlines and most mobiles

Headquarters
Stranraer CAB
Dumfries CAB
Castle Douglas CAB
Annan CAB
Outreach

For those unable to attend any of our four Citizens Advice Bureaux (CAB), we run a number of Outreach advice clinics. They provide exactly the same type and standard of service as our CABs, and take place across the region:

Who we are

Dumfries and Galloway Citizens Advice Service (DAGCAS) is an independent charity. DAGCAS provides free confidential advice and assistance to the public via its four Citizens Advice Bureaux, which are located in Annan, Castle Douglas, Dumfries and Stranraer
Volunteer for us

To stay open, Citizens Advice Bureaux rely on volunteers. They provide the majority of advice, becoming generalist experts or focusing on a specialist area such as debt or Benefits.
Cost of Living Report

New report finds huge price differences in local shops, with poorest and rural areas hit hardest
Reports and publications
Outreach

For those unable to attend any of our four Citizens Advice Bureaux (CAB), we run a number of Outreach advice clinics. They provide exactly the same type and standard of service as our CABs, and take place across the region:
Stranraer CAB
Dumfries CAB
Structure

Dumfries and Galloway Citizens Advice Service (DAGCAS) was Incorporated on September 25th 1997
Annan CAB
Referrals

Some of those using our services are referred by third parties or other agencies, such as GPs, local support agencies, charities or local and national government departments. If you are working with individuals who require our assistance please telephone 0300 303 4321 to discuss making a referral.