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What We Do

Kinship Care

Kinship carers are the thousands of people – grandparents, aunts, uncles and family friends – across Scotland who look after the children of family or friends because their parents are unable to do so.

The Kinship Care Advice Service for South West Scotland and Glasgow is based at Dumfries & Galloway Citizens Advice Service. We are here to give advice to all kinship carers regardless of how their children came to be with them.

Support & Advice

Many people tell us that becoming a kinship carer, often at short notice, is bewildering and overwhelming.

Kinship carers might have to attend many meetings concerning their child(ren) and can feel bombarded with information and instructions. The Kinship Care Service is here to help you to understand what is happening and why. We can also signpost to local organisations who can provide social and emotional support to kinship carers and their children, at any stage in their journey as a kinship carer.

Kinship carers may also struggle financially with their role. We can advise on entitlement to Kinship Care Allowance, a payment made to some kinship carers by the local authority. We also advise kinship carers about general benefits entitlement and can help kinship carers to claim these. Being a kinship carer can make entitlement to some benefits complex, so it is worth getting specialist advice from our service to make sure that your income is maximised.

Getting help

To get in touch, contact your nearest CAB, call 0300 303 4321 asking for Kinship Care, or, call our confidential Kinship Care Helpline on 0808 800 0006. Calls to the helpline are free from landlines and most mobiles.

Find the Kinship Care Advice Service at www.kinshipcarescotland.org.uk.

Online Guides & Resources

Citizens Advice provide a wide resource of advice, information and guidance relating to kinship care issues at the following link:

Kinship Care Resources – Citizens Advice Scotland

Ways to get help
Helpline & Webchat

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Book an appointment

For further assistance book an appointment with one of our advisors in a DAGCAS office.

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Phone and email advice

We also provide assistance via telephone and email.

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Request a home visit

Our CAB advisors provide a home visit service for those unable to travel.

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