WE ARE STILL HERE; WE ARE STILL HELPING PEOPLE WITH PRIORITY ISSUES

For the week commencing 6 July 2020 our bureaux are open for appointments and a drop in service from 10 am-12 noon and 2pm -4pm, Monday- Friday.

We must stress that we are expecting high demand and would request that if you can contact us by telephone or through our website then you should continue to do so. This will be a quicker way of speaking to an adviser.

We would ask clients who are experiencing symptoms associated with coronavirus or are living with someone who is to not attend any of our bureaux. Those that do will have to follow the procedures that have been put in place to maintain a safe and healthy environment.

We will of course continue to follow government guidelines and these arrangements will be subject to on-going review.

We are extra busy during these challenging times and appreciate your patience.

People can access our essential services:

By telephone at 0300 303 4321 (Free from Landlines but from mobile may vary)
By email, fill out and send online enquiry form.
Universal Credit Help to Claim service at 0800 023 2581
Money Talk Team (financial capability support) at 0800 085 7145
Use our information system to find out the answer to your Citizens Advice enquiries

Find out more about Coronavirus by visiting nhs inform.

For more information about what Coronavirus means for you, check out our COVID-19 page.

💙💛 We will give regular updates on our services. Best wishes from everyone from Dumfries and Galloway Citizens Advice💙💛

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Call us: 0300 303 4321

Locations

Newton Stewart Sanquhar Kelloholm North West Resource Centre Midpark Hospital Kirkcudbright Dalbeattie Castle Douglas DGRI Drop-in-Clinic Cancer Information and Support Centre Moffat Langholm Annan CAB Stranraer CAB Dumfries CAB (Headquarters)

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Home | What We Do

What We Do

Benefits Advice

Information on the types of benefits assistance we offer at DAGCAS including social security entitlement.

Consumer Rights

DAGCAS can provide assistance with consumer rights issues such as holidays and insurance.

DAGCAS offer a range of services to support you with issues related to debt and money including the negotiation of repayment plans.

Employment advice and support for employers, employees and those that are self-employed.

Free and confidential support with law and court matters such as dispute resolution.

Housing and Homelessness

We may all experience issues with housing at some point in our life – DAGCAS can help and support you.

DAGCAS offer support with immigration and related issues including the provision of a translation service.

The Kinship Care Advice Service for South West Scotland and Glasgow is based at DAGCAS, here to advise kinship carers.

Family disputes, separations and divorces can be difficult for all involved – our advisors can provide support at this difficult time.

PASS stands for Patient Advice and Support Service and provides free, confidential and independent advice and support for patients of the NHS in Scotland.

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Speak to us in person.

Ways to get help

Request a home visit

Our CAB advisors provide a home visit service for those unable to travel.

Phone and email advice

We also provide assistance via telephone and email.

Come along to one of our drop-in sessions, we are here to help everyone.

Book an appointment

For further assistance book an appointment with one of our advisors in a DAGCAS office.

Dumfries and Galloway Citizens Advice Service, Scottish National Standards for Information & Advice Type III Accredited.
Scottish Charity Number SC027107 Dumfries & Galloway Citizens Advice Service is a limited by Guarantee No. 179254
Registered office at 81-85 Irish Street Dumfries DG1 2PQ
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