WE ARE STILL HERE; WE ARE STILL HELPING PEOPLE WITH PRIORITY ISSUES

The Government have now placed further Coronavirus restrictions BUT WE ARE STILL OPEN.

From 22nd March 2020, we have provided a service and helped over 7000 people with 10326 different issues. We have helped clients gain £3.7 million; this is money that in all likelihood is being reinvested in our communities. WE CAN HELP MANY MORE.

We are OPEN for appointments and a drop-in service from:

Monday- Thursday: 9:30am-4:30pm (closed 12:30-1:30pm)

Friday: 9:30am-4pm (closed 12:30-1:30pm)

We are expecting high demand and would request that if you can contact us by telephone or through our website then you should continue to do so. This will be a quicker way of speaking to an adviser.

If you are experiencing symptoms associated with coronavirus or are living with someone who is please do not attend any of our bureaux.

We will of course continue to follow government guidelines and these arrangements will be subject to on-going review.

You can access our essential services:

We are extra busy during these challenging times and appreciate your patience.

Find out more about Coronavirus by visiting nhs inform.

For more information about what Coronavirus means for you, check out our COVID-19 page.

💙💛  We will give regular updates on our services. Best wishes from everyone from Dumfries and Galloway Citizens Advice💙💛

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Home | Campaigns | UPDATE: COVID-19

UPDATE: COVID-19

17th March 2019

The Government and NHS are well prepared to deal and contain the spread of COVID-19. Dumfries and Galloway Citizens Advice Service are also doing our best to comply with government guidance, to remain open. 

We will continue to deliver our services in a flexible manner to meet the needs of the most vulnerable across Dumfries and Galloway.

Therefore based on the current position in regards to the coronavirus, the key objectives for DAGCAS are:

1.            Maintain and deliver advice and respond to people who are most vulnerable

2.            Safety and support to our Staff and volunteers

3.            Office and CAB environment is as safe as possible

4.            This is an opportunity to show the valued work of our service and showing our flexibility during a crisis

5.            Communication is key both internally and externally

We are sorry for any inconvenience this may cause, we believe this is the right measures to take during this uncertain time.

These are unprecedented times for everyone and we hope that you and your families are able to navigate these challenging times.

💙💛  We will give you all regular updates on our services. Best wishes from everyone from Dumfries and Galloway Citizens Advice💙💛

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Dumfries and Galloway Citizens Advice Service, Scottish National Standards for Information & Advice Type III Accredited.
Scottish Charity Number SC027107 Dumfries & Galloway Citizens Advice Service is a limited by Guarantee No. 179254
Registered office at 81-85 Irish Street Dumfries DG1 2PQ
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