WE ARE STILL HERE; WE ARE STILL HELPING PEOPLE WITH PRIORITY ISSUES

For the week commencing 6 July 2020 our bureaux are open for appointments and a drop in service from 10 am-12 noon and 2pm -4pm, Monday- Friday.

We must stress that we are expecting high demand and would request that if you can contact us by telephone or through our website then you should continue to do so. This will be a quicker way of speaking to an adviser.

We would ask clients who are experiencing symptoms associated with coronavirus or are living with someone who is to not attend any of our bureaux. Those that do will have to follow the procedures that have been put in place to maintain a safe and healthy environment.

We will of course continue to follow government guidelines and these arrangements will be subject to on-going review.

We are extra busy during these challenging times and appreciate your patience.

People can access our essential services:


Find out more about Coronavirus by visiting nhs inform.

For more information about what Coronavirus means for you, check out our COVID-19 page.

💙💛  We will give regular updates on our services. Best wishes from everyone from Dumfries and Galloway Citizens Advice💙💛

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Home | COVID-19 | “Thank you for you help, we are now well on the road to getting my mum some much needed help”

“Thank you for you help, we are now well on the road to getting my mum some much needed help”

17th April 2020

This thank you comes from a grateful daughter who was worried and concerned for her elderly mother who lives a great distance from her. Her mother suffers from poor health and had no way of getting essential supplies like food and medicine due to COVID-19 restrictions in place.

If you know someone who is struggling and in need of help, please get in touch with us, on their behalf. We can help.

Call our freephone number 0300 303 4321 or email us by filling in our online enquiry form.

It’s important that we support one another, we’re all in this together.

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Dumfries and Galloway Citizens Advice Service, Scottish National Standards for Information & Advice Type III Accredited.
Scottish Charity Number SC027107 Dumfries & Galloway Citizens Advice Service is a limited by Guarantee No. 179254
Registered office at 81-85 Irish Street Dumfries DG1 2PQ
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