Dumfries and Galloway Citizens Advice Service (DAGCAS) as part of a nationwide campaign have implemented projects to support those in the region who are experiencing severe financial difficulties and for those who are unsure about or struggling to make their first Universal Credit claim.

Since November 2018 our Financial Health Check helpline and face to face advisers have helped clients to claim their benefits and other entitlements including utility savings to a value of nearly quarter of a million pounds.

The new Help to Claim project which was launched on April 1st 2019 has already supported people to claim Universal Credit to the value of £33,500.

Sue Irving Chief Executive at DAGCAS said “ Dumfries & Galloway Citizens Advice Service are committed to ensuring that nobody in our region suffers through poverty and receives  the benefits, entitlements and best value service that help them achieve a better quality of life”

To access the Financial Health Check service, to speak to an adviser, call 0800 085 7145

To access the Help to Claim service, to speak to an adviser, call 0800 023 2581

To access the Help to Claim service in person, contact your local citizens advice bureau. You can find your nearest bureau at: www.dagcas.org

To access the Help to Claim service online through web chat, please click on this link: https://www.cas.org.uk/helptoclaim

Our dedicated specialist advisers are here to offer impartial advice and support to anyone who may need help with the process.