WE ARE OPEN

In all, since March 2020, we have dealt with 15556 client contacts with almost 30000 issues. We have helped clients gain £7.6 million; this is money that in all likelihood is being reinvested in our communities. We have also managed a 230% increase in employment issues for clients. WE CAN HELP MANY MORE.

DAGCAS is complying with government guidance to help contain the spread of COVID-19.

We are now OPEN for face-to-face appointments and a drop-in service. However, if you can contact us by telephone or through our website then you should continue to do so. This will be a quicker way of speaking to an adviser.

We will deliver an essential service that focuses on telephone, webchat and email enquiries.

For the latest updates on the Covid-19 outbreak and what it means for you, take a look at our advice website.

For the latest Government Guidance on new stay at home regulations in effect, click here.

Find out more about Coronavirus by visiting nhs inform.

You can access our essential services:

By telephone at 0300 303 4321 (Free from Landlines but from mobile may vary)

By email, fill out and send online enquiry form.

Universal Credit Help to Claim service at 0800 023 2581or click here to Webchat.

Money Talk Team (check if you can maximise your income) at 0800 085 7145 or click here to Webchat.

Use our information system to find out the answer to your Citizens Advice enquiries

We are extra busy during these challenging times and appreciate your patience.

💙💛 Thanks for understanding, stay safe and well from everyone from Dumfries and Galloway Citizens Advice💙💛

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Home | COVID-19 | My boss is forcing me to go to work but I’m scared of coronavirus. What should I do?

My boss is forcing me to go to work but I’m scared of coronavirus. What should I do?

21st April 2020

Employers must make all efforts to help people to work from home where possible, as this will help limit the spread of the virus by reducing the amount of contact between people.

In some circumstances this may be impossible – this would apply to those working for a business or organisation that we have not asked to close and requires them to travel and be at work, such as train or bus drivers, construction workers, restaurant workers handling deliveries or those on the frontline like NHS workers.

For these workers who need to be at work, do not have symptoms or live with anyone who has symptoms, and are not vulnerable people, the Government have outlined clear guidance for employers to help protect workers.

Can’t find the answer to your question, get in touch with us:

Call our freephone number 0300 303 4321 or email us by filling in our online enquiry form.

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