WE ARE STILL HERE; WE ARE STILL HELPING PEOPLE WITH PRIORITY ISSUES

The Government have now placed further Coronavirus restrictions BUT WE ARE STILL OPEN.

From 22nd March 2020, we have provided a service and helped over 7000 people with 10326 different issues. We have helped clients gain £3.7 million; this is money that in all likelihood is being reinvested in our communities. WE CAN HELP MANY MORE.

We are OPEN for appointments and a drop-in service from:

Monday- Thursday: 9:30am-4:30pm (closed 12:30-1:30pm)

Friday: 9:30am-4pm (closed 12:30-1:30pm)

We are expecting high demand and would request that if you can contact us by telephone or through our website then you should continue to do so. This will be a quicker way of speaking to an adviser.

If you are experiencing symptoms associated with coronavirus or are living with someone who is please do not attend any of our bureaux.

We will of course continue to follow government guidelines and these arrangements will be subject to on-going review.

You can access our essential services:

We are extra busy during these challenging times and appreciate your patience.

Find out more about Coronavirus by visiting nhs inform.

For more information about what Coronavirus means for you, check out our COVID-19 page.

💙💛  We will give regular updates on our services. Best wishes from everyone from Dumfries and Galloway Citizens Advice💙💛

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Home | News | Meet Simon, our Dumfries Anti Poverty Adviser.

Meet Simon, our Dumfries Anti Poverty Adviser.

1st September 2020

Hi, my name’s Simon Ashton and I am an adviser on the new Citizens Advice Anti Poverty team. 

I have been with the Dumfries and Galloway Citizens Advice Service since 2018, first as a volunteer Generalist Adviser, then, as a benefits adviser on the national Money Talk Team helpline and more recently, the Help to Claim (Universal Credit) helpline.

When not working I enjoy music, movies and walking my 3 dogs in the beautiful countryside of Dumfries and Galloway.

I am looking forward to helping tackle local poverty.

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Dumfries and Galloway Citizens Advice Service, Scottish National Standards for Information & Advice Type III Accredited.
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