WE ARE STILL HERE; WE ARE STILL HELPING PEOPLE WITH PRIORITY ISSUES

The Government have now placed further Coronavirus restrictions BUT WE ARE STILL OPEN.

From 22nd March 2020, we have provided a service and helped over 7000 people with 10326 different issues. We have helped clients gain £3.7 million; this is money that in all likelihood is being reinvested in our communities. WE CAN HELP MANY MORE.

We are OPEN for appointments and a drop-in service from:

Monday- Thursday: 9:30am-4:30pm (closed 12:30-1:30pm)

Friday: 9:30am-4pm (closed 12:30-1:30pm)

We are expecting high demand and would request that if you can contact us by telephone or through our website then you should continue to do so. This will be a quicker way of speaking to an adviser.

If you are experiencing symptoms associated with coronavirus or are living with someone who is please do not attend any of our bureaux.

We will of course continue to follow government guidelines and these arrangements will be subject to on-going review.

You can access our essential services:

We are extra busy during these challenging times and appreciate your patience.

Find out more about Coronavirus by visiting nhs inform.

For more information about what Coronavirus means for you, check out our COVID-19 page.

💙💛  We will give regular updates on our services. Best wishes from everyone from Dumfries and Galloway Citizens Advice💙💛

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Home | News | Meet Our new Smart Energy Adviser…

Meet Our new Smart Energy Adviser…

15th September 2020

Meet Mirin,  she is an adviser for the Smart Energy GB project.

Mirin graduated from the University of Glasgow, Dumfries Campus in 2019 with a degree in Health and Social Policy. She has been with the organisation since 2018 and has had a plethora of roles starting as a volunteer and becoming a member of staff.

 As a Smart Energy GB adviser she is able to help you with understanding what a smart meter is, how they work, and how they benefit you and the environment and finally the installation process if you decide to have a smart meter fitted. She enjoys this role as she is able to work with clients directly as well as networking with third party organisations.

 If you like to speak Mirin regarding a Smart Meter you can contact us on 0300 4321 303 or email us by filling in our online enquiry form.

 

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Dumfries and Galloway Citizens Advice Service, Scottish National Standards for Information & Advice Type III Accredited.
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