WE ARE STILL HERE FOR TELEPHONE, EMAIL ENQUIRIES & WEBCHAT
In all, during 2020, we have dealt with 15556 client contacts with 22152 issues. We have helped clients gain £7.6 million; this is money that in all likelihood is being reinvested in our communities. We have also managed a 230% increase in employment issues for clients. WE CAN HELP MANY MORE.
DAGCAS is complying with government guidance to help contain the spread of COVID-19. Due to the sharp rise in Coronavirus cases in Annandale and Wigtownshire our bureau in Annan, Stranraer and the Stewartry will STOP face to face contact with the public. However, Dumfries will remain open as of 6 January for appointments and a drop-in service.
If you can contact us by telephone or through our website then you should continue to do so. This will be a quicker way of speaking to an adviser.
We will deliver an essential service that focuses on telephone, webchat and email enquiries.
For the latest updates on the Covid-19 outbreak and what it means for you, take a look at our advice website.
For the latest Government Guidance on new stay at home regulations in effect, click here.
Find out more about Coronavirus by visiting nhs inform.
You can access our essential services:
By telephone at 0300 303 4321 (Free from Landlines but from mobile may vary)
Home | News | Meet Derek- Volunteer Generalist Adviser
Meet Derek- Volunteer Generalist Adviser
2nd June 2020
Derek Banks- Volunteer Generalist Adviser at our Dumfries Bureau
Why I Volunteer at DAGCAS?
“The reason I volunteer with DAGCAS is that it uses skills and knowledge which I built up in my working life and it gives me an opportunity to help people who are going through hard times.
That’s it. Obviously, the potential for free biscuits and chocolate has a strong bearing on it.”
Are you interested in volunteering with us? Find out more.
