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In all, since March 2020, we have dealt with 15556 client contacts with almost 30000 issues. We have helped clients gain £7.6 million; this is money that in all likelihood is being reinvested in our communities. We have also managed a 230% increase in employment issues for clients. WE CAN HELP MANY MORE.  

DAGCAS is complying with government guidance to help contain the spread of COVID-19.  

We are now OPEN for face-to-face appointments and a drop-in service.  However, if you can contact us by telephone or through our website then you should continue to do so. This will be a quicker way of speaking to an adviser.  

We will deliver an essential service that focuses on telephone, webchat and email enquiries.  

For the latest updates on the Covid-19 outbreak and what it means for you, take a look at our advice website.  

For the latest Government Guidance on new stay at home regulations in effect, click here.  

Find out more about Coronavirus by visiting nhs inform.  

You can access our essential services:  

We are extra busy during these challenging times and appreciate your patience. 

💙💛  Thanks for understanding, stay safe and well from everyone from Dumfries and Galloway Citizens Advice💙💛

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Home | News | Meet Derek- Volunteer Generalist Adviser

Meet Derek- Volunteer Generalist Adviser

2nd June 2020

 Derek Banks- Volunteer Generalist Adviser at our Dumfries Bureau

Why I Volunteer at DAGCAS?

“The reason I volunteer with DAGCAS is that it uses skills and knowledge which I built up in my working life and it gives me an opportunity to help people who are going through hard times.

That’s it. Obviously, the potential for free biscuits and chocolate has a strong bearing on it.”

Are you interested in volunteering with us? Find out more.

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Dumfries and Galloway Citizens Advice Service, Scottish National Standards for Information & Advice Type III Accredited.
Scottish Charity Number SC027107 Dumfries & Galloway Citizens Advice Service is a limited by Guarantee No. 179254
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