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Press Release – D&G CAS Get Muddy! Scam Alert War on Ukraine – UK and Scottish Government information Bright Deal Project Debt Happens, You’re Not Alone Press Release – Energy Crisis Annual Report 2020-21 Communications Strategy 2022 Volunteer Strategy 2022 Doubling the Scottish Child Payment Adult Disability Payment Big Energy Winter Press Release Press Release – Support4Life Project Help with Smoke & Heat Alarms Carers Allowance Supplement Increase Warm Home Discount Scheme £20 Universal Credit Uplift Best Start Foods Increase DAGCAS Making Debt Advice More Accessible. Changes to Employment Law – Press Release We are looking for volunteers We Have a Newsletter! Job Start Payment Civil Partnership News YES, late night Thursdays are back. Having problems getting your furlough pay? I have been affected by Coronavirus, can I claim benefits? Coronavirus – being furloughed if you can’t work PRESS RELEASE Struggling to pay your household bills? Coronavirus – if you need to be off work to care for someone Coronavirus – getting benefits if you’re self-isolating Annual Report 2019-2020 Updates from Social Security Scotland Check if your redundancy is fair ANNUAL GENERAL MEETING Press Release- End of Furlough Scheme Support Check if you can get a free TV licence Dumfries and Galloway Citizens Advice Service Opens Bureaux Are you struggling to pay your rent? Struggling to pay your mortgage? If you’re struggling to pay your bills Help for domestic abuse Kinship Care and Coronavirus What if an employee has more than one job? Can they still be furloughed? Struggling to pay back money you owe? I can’t go to work because I need to look after my child, but my boss is threatening to sack me if I don’t. What should I do? My boss is forcing me to go to work but I’m scared of coronavirus. What should I do? Does your relative/neighbour/friend need advice and help? They don’t have a phone or access to internet? Going to work “Thank you for you help, we are now well on the road to getting my mum some much needed help” Do you think shops are acting unfairly? Support for those at high COVID-19 risk Claim for your employees’ wages through the Coronavirus Job Retention Scheme Support for other forms of gender-based violence More Support for women, men, LGBT+ community, Ethnic Minority, Students and non UK citizens affected by domestic abuse… Press Release- 07/04/2020 Are you a young person? Are you worried about your health and well being? Managing money in the current crisis Struggling to pay your energy bills? Advice for businesses If you think shops aren’t acting fairly If you need to take time off to look after your children School closures and key workers Changes to benefits Health advice Caring for you mental health COVID-19 FAQ Furlough Staff Is Coronavirus impacting your life? PRESS RELEASE SOUTH OF SCOTLAND MSP COLIN SMYTH PRAISES AMAZING WORK OF LOCAL CITIZENS ADVICE SERVICES AND CALLS FOR MORE PEOPLE TO CONSIDER VOLUNTEERING ARE YOU AN EU CITIZEN AND DO YOU WANT TO STAY IN SCOTLAND? PRESS RELEASE Scottish Gas (British Gas) Prepayment Keys / Cards Eu Citizen feeling in the dark about Brexit? Volunteer For Us Late Applications for EU Citizens Support Scheme Press release
 
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Latest News, Campaigns and Press Releases

The latest news, campaigns and press releases from Dumfries and Galloway Citizens Advice Service.

Health advice
6th April 2020

Coronavirus is the virus that causes the illness called COVID-19. There are things you can do to help you avoid getting coronavirus and to stop the virus spreading. Read the latest advice about symptoms and social distancing on NHS inform. If you don’t…

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Caring for you mental health

It’s important to take care of your mental health, and there’s support available to help you. Get information on supporting your mental well-being on NHS inform.   If you’re experiencing a mental health crisis and you already get help from your GP, phone your…

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COVID-19 FAQ Furlough Staff
3rd April 2020

We have had an increased number of calls and emails asking about the option of ‘Furloughing Staff’. We’ve put together this Q&A which we hope will answer any questions you may have at this time.  1: Can all staff be…

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Is Coronavirus impacting your life?
30th March 2020

Have you lost your job due to COVID-19? Has your employer reduced the number of hours you work? Struggling to pay your rent or mortgage? Can’t work due to looking after the kids now the schools have closed? I’m self-isolating…

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PRESS RELEASE
20th March 2020

Media Contact: Phil Stewart  0300 303 4321 ext. 6131 or 07734487581 Dumfries and Galloway Citizens Advice Service launches action plan to continue an essential service that focuses and targets those who are most vulnerable in our region.  Dumfries and Galloway…

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SOUTH OF SCOTLAND MSP COLIN SMYTH PRAISES AMAZING WORK OF LOCAL CITIZENS ADVICE SERVICES AND CALLS FOR MORE PEOPLE TO CONSIDER VOLUNTEERING
18th February 2020

South of Scotland Labour MSP Colin Smyth has praised the vital work of Dumfries and Galloway Citizens Advice Service (DAGCAS) following a recent visit to the Annan branch. He has also called for local people to consider volunteering for DAGCAS,…

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ARE YOU AN EU CITIZEN AND DO YOU WANT TO STAY IN SCOTLAND?
10th January 2020

Are you EU citizen living in Scotland? Do you want to know more about EU Settlement Scheme? About this Event Join us in the information session to find out more about: What the EU Settlement Scheme is.When and how to…

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PRESS RELEASE
16th December 2019

16 December 2019 Media Contacts: Phil Stewart 0300 303 4321 ext. 6131 Dumfries and Galloway Citizens Advice Service Annual Report 2018-19 Dumfries and Galloway Citizens Advice Service are delighted to publish their annual report for 2018 -19. Highlights of our…

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Scottish Gas (British Gas) Prepayment Keys / Cards

From 1 January 2020, Customers of Scottish Gas (British Gas) will no longer be able to top up at Paypoint. Payzone locations will now provide this service. You should still be able to top up at the Post Office. I…

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Eu Citizen feeling in the dark about Brexit?
24th October 2019

Talk to us. Our trained advisers will guide you through the EU Settlement Scheme. Contact the helpline: 0800 916 9847 or drop into your local Citizens Advice Bureau

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Volunteer For Us
19th September 2019

Would you like to be part of our dedicated team who are driving our vision to be the leading socially responsible organisation providing holistic, high quality and accessible advice and representation for all citizens of Dumfries and Galloway?  In joining…

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Late Applications for EU Citizens Support Scheme
9th August 2019

Dumfries and Galloway Citizens Advice Service (DAGCAS) launches a new service to assist EU Citizens and their family members with the EU Settlement Scheme.

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dagcas press release
Press release
30th April 2019

DAGCAS as part of a nationwide campaign have implemented projects to support those in the region who are experiencing severe financial difficulties.

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Dumfries and Galloway Citizens Advice Service, Scottish National Standards for Information & Advice Type III Accredited.
Scottish Charity Number SC027107 Dumfries & Galloway Citizens Advice Service is a limited by Guarantee No. 179254
Registered office at 81-85 Irish Street Dumfries DG1 2PQ
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