WE ARE STILL HERE; WE ARE STILL HELPING PEOPLE WITH PRIORITY ISSUES

The Government have now placed further Coronavirus restrictions BUT WE ARE STILL OPEN.

From 22nd March 2020, we have provided a service and helped over 7000 people with 10326 different issues. We have helped clients gain £3.7 million; this is money that in all likelihood is being reinvested in our communities. WE CAN HELP MANY MORE.

We are OPEN for appointments and a drop-in service from:

Monday- Thursday: 9:30am-4:30pm (closed 12:30-1:30pm)

Friday: 9:30am-4pm (closed 12:30-1:30pm)

We are expecting high demand and would request that if you can contact us by telephone or through our website then you should continue to do so. This will be a quicker way of speaking to an adviser.

If you are experiencing symptoms associated with coronavirus or are living with someone who is please do not attend any of our bureaux.

We will of course continue to follow government guidelines and these arrangements will be subject to on-going review.

You can access our essential services:

We are extra busy during these challenging times and appreciate your patience.

Find out more about Coronavirus by visiting nhs inform.

For more information about what Coronavirus means for you, check out our COVID-19 page.

💙💛  We will give regular updates on our services. Best wishes from everyone from Dumfries and Galloway Citizens Advice💙💛

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Home | COVID-19 | Kinship Care and Coronavirus

Kinship Care and Coronavirus

27th April 2020

What is Kinship Care?

All across Dumfries & Galloway, grandparents, aunts, uncles and family friends look after children because their biological parents are unable to do so. People who look after children in these circumstances are known as ‘Kinship Carers’.

Our Kinship Care Adviser, Marion Hamilton is supporting Kinship Carers from home during the Coronavirus outbreak.

You can contact her by email at Marion.Hamilton@dagcas.org or Freephone 0300 303 4321.

During this pandemic Marion is frequently being asked the following question:

Q. “I am a Kinship Carer. The Compulsory Supervision Order for the child I look after, states that she is to have contact with her parents. How can I manage to do this during Lockdown for Coronavirus?”

A. “ If no face to face contact is possible, then you should speak to your social worker and ask for some form of virtual contact using technology. This would only be possible where it can be safely managed.”

For advice and more information on Kinship Care, click on the link.

View and download our Kinship Care Newsletter below.

v5-4561-Kinship-Care-newsletterDownload
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