WE ARE STILL HERE; WE ARE STILL HELPING PEOPLE WITH PRIORITY ISSUES

For the week commencing 6 July 2020 our bureaux are open for appointments and a drop in service from 10 am-12 noon and 2pm -4pm, Monday- Friday.

We must stress that we are expecting high demand and would request that if you can contact us by telephone or through our website then you should continue to do so. This will be a quicker way of speaking to an adviser.

We would ask clients who are experiencing symptoms associated with coronavirus or are living with someone who is to not attend any of our bureaux. Those that do will have to follow the procedures that have been put in place to maintain a safe and healthy environment.

We will of course continue to follow government guidelines and these arrangements will be subject to on-going review.

We are extra busy during these challenging times and appreciate your patience.

People can access our essential services:


Find out more about Coronavirus by visiting nhs inform.

For more information about what Coronavirus means for you, check out our COVID-19 page.

💙💛  We will give regular updates on our services. Best wishes from everyone from Dumfries and Galloway Citizens Advice💙💛

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Home | COVID-19 | I can’t go to work because I need to look after my child, but my boss is threatening to sack me if I don’t. What should I do?

I can’t go to work because I need to look after my child, but my boss is threatening to sack me if I don’t. What should I do?

21st April 2020

We would urge employers to take socially responsible decisions and listen to the concerns of their workforce – particularly when they have childcare responsibilities.

Employers and employees should come to an agreement about these arrangements..

Employees who are unable to work because they have caring responsibilities resulting from coronavirus (COVID-19) can be furloughed. For example, employees that need to look after children can be furloughed.

If you need employment advice you can approach ACAS where you can get impartial advice about in-work disputes.

Can’t find the answer to your question, get in touch with us:

Call our freephone number 0300 303 4321 or email us by filling in our online enquiry form.

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Dumfries and Galloway Citizens Advice Service, Scottish National Standards for Information & Advice Type III Accredited.
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