WE ARE STILL HERE FOR TELEPHONE, EMAIL ENQUIRIES & WEBCHAT
In all, since March 2020, we have dealt with 15556 client contacts with 22152 issues. We have helped clients gain £7.6 million; this is money that in all likelihood is being reinvested in our communities. We have also managed a 230% increase in employment issues for clients. WE CAN HELP MANY MORE.
DAGCAS is complying with government guidance to help contain the spread of COVID-19. Due to the sharp rise in Coronavirus cases in Wigtownshire our bureau in Stranraer will STOP face to face contact with the public.
However, Dumfries, Annan and Stewartry will remain open for URGENT appointments and a drop-in service and to see people who have no access to telephone and internet.
If you can contact us by telephone or through our website then you should continue to do so. This will be a quicker way of speaking to an adviser.
We will deliver an essential service that focuses on telephone, webchat and email enquiries.
For the latest updates on the Covid-19 outbreak and what it means for you, take a look at our advice website.
For the latest Government Guidance on new stay at home regulations in effect, click here.
Find out more about Coronavirus by visiting nhs inform.
You can access our essential services:
We are extra busy during these challenging times and appreciate your patience.
💙💛 Thanks for understanding, stay safe and well from everyone from Dumfries and Galloway Citizens Advice💙💛
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Home | COVID-19 | I can’t go to work because I need to look after my child, but my boss is threatening to sack me if I don’t. What should I do?
I can’t go to work because I need to look after my child, but my boss is threatening to sack me if I don’t. What should I do?
21st April 2020
We would urge employers to take socially responsible decisions and listen to the concerns of their workforce – particularly when they have childcare responsibilities.
Employers and employees should come to an agreement about these arrangements..
Employees who are unable to work because they have caring responsibilities resulting from coronavirus (COVID-19) can be furloughed. For example, employees that need to look after children can be furloughed.
If you need employment advice you can approach ACAS where you can get impartial advice about in-work disputes.
Can’t find the answer to your question, get in touch with us:
Call our freephone number 0300 303 4321 or email us by filling in our online enquiry form.
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