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Home | COVID-19 | I am a trades person, can I go into a customer’s house to do emergency work?

I am a trades person, can I go into a customer’s house to do emergency work?

9th April 2020

Your safety, and that of your customer is a main priority. The government position is that people should work from home if they can, but if they need to travel to work then they can continue to do so. Tradespeople can carry out work in people’s homes as long as they are well and have no symptoms, and can stand two metres apart from anyone else in the house.

Tradespeople shouldn’t carry out work in any households that are self-isolating or if an individual is classed as vulnerable and being protected, unless the work is to sort a problem which is a direct risk to the safety of the household, like emergency plumbing or repairs.

Are you a customer who needs emergency work repairs?

How to have work done safely:

Rated People brought the latest government advice together with top tips to help you protect yourself and any tradespeople carrying out work for you, in their recommendations for having work done safely, here. Rated people are also in frequent contact with tradespeople to provide them with the latest recommendations for completing their work safely.

You can also find some FAQs about using tradespeople during this period, here.

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