Book an appointment
From the 6th July 2020 our bureaux are open for appointments and a drop-in service from 10 am-12 noon and 2pm -4pm, Monday- Friday.
We are expecting high demand and request that if you can contact us by telephone or through our website then you should continue to do so. This will be a quicker way of speaking to an adviser.
If you or someone in your household are experiencing symptoms associated with coronavirus please DO NOT attend any of our bureaux.
People attending our bureaus will have to follow the procedures that have been put in place to maintain a safe and healthy environment.
If you require assistance to complete benefit forms it may be possible to book an appointment as an alternative to dropping in and waiting to be seen by an adviser.
Please ensure that you bring any paperwork relevant to the issue with you.
To set up an appointment in any of our bureaux, or for information on our outreach services please call 0300 303 4321.
Speak to us in person.