Call us: 0300 303 4321
Locations
Newton Stewart Sanquhar Kelloholm North West Resource Centre Midpark Hospital Kirkcudbright Dalbeattie Castle Douglas DGRI Drop-in-Clinic Cancer Information and Support Centre Moffat Langholm Annan CAB Stranraer CAB Dumfries CAB (Headquarters)
Pages
Eu Citizen feeling in the dark about Brexit? Helpline & Webchat Phone and email advice Request a home visit Book an appointment Drop-in Health Latest Volunteer for Us Fundraise for us Donate Get Involved Referrals Who we help Ways to get help Get Help Family Kinship Care Immigration Housing and Homelessness Law and Courts Work Debt and Money Consumer Rights Benefits Advice Subject Access Request Form Locations Who Funds Us Board of Directors Privacy and Cookie Policy What We Do Who we are Home
Posts
Immediate Care Practitioner Course- Psychological First Aid Training πŸŽ„πŸŽ„STEWARTRY FESTIVE SERVICE πŸŽ„πŸŽ„ Our Christmas Opening Hours Help to Claim (Universal Credit) Adviser Vacancy Energy Best Deal πŸ’ΈπŸ”Œ Changing your energy supplier is easy and can save you money πŸ’‘πŸ’·πŸ’³ Eu Citizen feeling in the dark about Brexit? New Communications and Volunteer Manager for Dumfries and Galloway Citizens Advice Service Free Screening of “I, Daniel Blake” Help to Claim and Money Talk Team- Challenging Poverty! Annan Kinship Carers Support Group – New Members Wanted Challenge Poverty Week – Warm Home Discount Advice Session Information for ex-employees of Border Cars Volunteer For Us Susan Completes Generalist Training EU Citizens Support Scheme Glasgow Outreach – Kinship Care New Chief Executive Officer for Dumfries and Galloway Citizens Advice Service Debt Awareness Universal Credit Help to Claim Service Press release Best Start Grant
 
Ways to get help

Drop-in

When you enter one of our Citizens Advice Bureaux for the first time, you will be welcomed at reception and asked your name and postcode. Our volunteer advisers help a lot of people, so it is likely that you will have to wait to be seen. 

An adviser will collect you and accompany you to a small interview room, where your issue can be heard confidentially. Having noted down details, the adviser may be able to offer preliminary advice, or may choose to refer you to a specialist adviser for your particular problem. A date for a future meeting can then be fixed.

It is extremely helpful, and will speed things up, if you are able to bring any paperwork relevant to the issue you wish to discuss when you first visit us. 

Remember, our advice is free, confidential and non-judgemental. We are here to help everyone.

 
 
Ways to get help
 
Helpline & Webchat

Help to Claim A new helpline service for people who need help making a Universal Credit claim and get their first payment on time and in full. People can access…

Read more
Drop-in

Come along to one of our drop-in sessions, we are here to help everyone.

Read more
Request a home visit

Our CAB advisors provide a home visit service for those unable to travel.

Read more
Book an appointment

For further assistance book an appointment with one of our advisors in a DAGCAS office.

Read more
 
This site uses cookies.
Configure
 
Read our privacy policy

This site uses cookies for marketing, personalisation, and analysis purposes. You can opt out of this at any time or view our full privacy policy for more information.