DAGCAS is complying with government guidance to help contain the spread of COVID-19. All face to face contact with the public will STOP from Monday 23rd March 2020 across all our bureaus and outreach clinics.
We will deliver an essential service that fully focuses its attentions on telephone, webchat and email enquiries.
When you enter one of our Citizens Advice Bureaux for the first time, you will be welcomed at reception and asked your name and postcode. Our volunteer advisers help a lot of people, so it is likely that you will have to wait to be seen.
An adviser will collect you and accompany you to a small interview room, where your issue can be heard confidentially. Having noted down details, the adviser may be able to offer preliminary advice, or may choose to refer you to a specialist adviser for your particular problem. A date for a future meeting can then be fixed.
It is extremely helpful, and will speed things up, if you are able to bring any paperwork relevant to the issue you wish to discuss when you first visit us.
Remember, our advice is free, confidential and non-judgemental. We are here to help everyone.
Speak to us in person.