WE ARE STILL HERE FOR TELEPHONE, EMAIL ENQUIRIES & WEBCHAT

In all, since March 2020, we have dealt with 15556 client contacts with 22152 issues. We have helped clients gain £7.6 million; this is money that in all likelihood is being reinvested in our communities. We have also managed a 230% increase in employment issues for clients. WE CAN HELP MANY MORE. 

DAGCAS is complying with government guidance to help contain the spread of COVID-19. Due to the sharp rise in Coronavirus cases in Wigtownshire our bureau in Stranraer will STOP face to face contact with the public. 

However, Dumfries, Annan and Stewartry will remain open for URGENT appointments and a drop-in service and to see people who have no access to telephone and internet.

If you can contact us by telephone or through our website then you should continue to do so. This will be a quicker way of speaking to an adviser. 

We will deliver an essential service that focuses on telephone, webchat and email enquiries. 

For the latest updates on the Covid-19 outbreak and what it means for you, take a look at our advice website. 

For the latest Government Guidance on new stay at home regulations in effect, click here. 

Find out more about Coronavirus by visiting nhs inform. 

You can access our essential services: 

We are extra busy during these challenging times and appreciate your patience. 

💙💛  Thanks for understanding, stay safe and well from everyone from Dumfries and Galloway Citizens Advice💙💛

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Home | News | Help to Claim and Money Talk Team- Challenging Poverty!

Help to Claim and Money Talk Team- Challenging Poverty!

10th October 2019

Lee, Emma and Stan were chatting to the public in the Loreburn Centre (Dumfries) to help increase awareness of what they do. Supporting people to identify missing benefits , finding out if they are missing out on money they are entitled to, or starting a new claim for Universal credit.

Here at Dumfries and Galloways Citizens Advice service we have dedicated teams who help and support people who are facing poverty. If you know of anyone who requires free confidential advice, they are welcome to visit us at our Citizens Advice Bureaux, in Annan,  Dumfries and Stranraer. 

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Dumfries and Galloway Citizens Advice Service, Scottish National Standards for Information & Advice Type III Accredited.
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