WE ARE STILL HERE; WE ARE STILL HELPING PEOPLE WITH PRIORITY ISSUES

For the week commencing 6 July 2020 our bureaux are open for appointments and a drop in service from 10 am-12 noon and 2pm -4pm, Monday- Friday.

We must stress that we are expecting high demand and would request that if you can contact us by telephone or through our website then you should continue to do so. This will be a quicker way of speaking to an adviser.

We would ask clients who are experiencing symptoms associated with coronavirus or are living with someone who is to not attend any of our bureaux. Those that do will have to follow the procedures that have been put in place to maintain a safe and healthy environment.

We will of course continue to follow government guidelines and these arrangements will be subject to on-going review.

We are extra busy during these challenging times and appreciate your patience.

People can access our essential services:


Find out more about Coronavirus by visiting nhs inform.

For more information about what Coronavirus means for you, check out our COVID-19 page.

💙💛  We will give regular updates on our services. Best wishes from everyone from Dumfries and Galloway Citizens Advice💙💛

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Home | Campaigns | EU Citizens Support Scheme

EU Citizens Support Scheme

9th August 2019

Dumfries and Galloway Citizens Advice Service (DAGCAS) launches a new service to assist EU Citizens and their family members with the EU Settlement Scheme.

EU Citizens intending to remain in the UK after it leaves the EU will need to apply to the EU Settlement Scheme before the end of the transition period (June 2021 if there is a deal, December 2020 if there is no deal). With no registration after that date, they won’t be able to continue living, working or studying in the UK. Each eligible family member has to apply individually, including children.

DAGCAS dedicated advisers based in Dumfries and Stranraer provide face-to face support to individuals wishing to apply to the EU Settlement Scheme.

Staff are also available to deliver information and awareness sessions for staff in local organisations.

To find out more about our EU Citizens support service, email EUCitizens@dagcas.org or visit www.dagcas.org

Advice is also available from the EU Citizens Support Helpline 0800 916 9847

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Dumfries and Galloway Citizens Advice Service, Scottish National Standards for Information & Advice Type III Accredited.
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