WE ARE STILL HERE; WE ARE STILL HELPING PEOPLE WITH PRIORITY ISSUES

The Government have now placed further Coronavirus restrictions BUT WE ARE STILL OPEN.

From 22nd March 2020, we have provided a service and helped over 7000 people with 10326 different issues. We have helped clients gain £3.7 million; this is money that in all likelihood is being reinvested in our communities. WE CAN HELP MANY MORE.

We are OPEN for appointments and a drop-in service from:

Monday- Thursday: 9:30am-4:30pm (closed 12:30-1:30pm)

Friday: 9:30am-4pm (closed 12:30-1:30pm)

We are expecting high demand and would request that if you can contact us by telephone or through our website then you should continue to do so. This will be a quicker way of speaking to an adviser.

If you are experiencing symptoms associated with coronavirus or are living with someone who is please do not attend any of our bureaux.

We will of course continue to follow government guidelines and these arrangements will be subject to on-going review.

You can access our essential services:

We are extra busy during these challenging times and appreciate your patience.

Find out more about Coronavirus by visiting nhs inform.

For more information about what Coronavirus means for you, check out our COVID-19 page.

💙💛  We will give regular updates on our services. Best wishes from everyone from Dumfries and Galloway Citizens Advice💙💛

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Home | Campaigns | EU Citizens Support Scheme

EU Citizens Support Scheme

9th August 2019

Dumfries and Galloway Citizens Advice Service (DAGCAS) launches a new service to assist EU Citizens and their family members with the EU Settlement Scheme.

EU Citizens intending to remain in the UK after it leaves the EU will need to apply to the EU Settlement Scheme before the end of the transition period (June 2021 if there is a deal, December 2020 if there is no deal). With no registration after that date, they won’t be able to continue living, working or studying in the UK. Each eligible family member has to apply individually, including children.

DAGCAS dedicated advisers based in Dumfries and Stranraer provide face-to face support to individuals wishing to apply to the EU Settlement Scheme.

Staff are also available to deliver information and awareness sessions for staff in local organisations.

To find out more about our EU Citizens support service, email EUCitizens@dagcas.org or visit www.dagcas.org

Advice is also available from the EU Citizens Support Helpline 0800 916 9847

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Dumfries and Galloway Citizens Advice Service, Scottish National Standards for Information & Advice Type III Accredited.
Scottish Charity Number SC027107 Dumfries & Galloway Citizens Advice Service is a limited by Guarantee No. 179254
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