WE ARE STILL HERE FOR TELEPHONE, EMAIL ENQUIRIES & WEBCHAT

In all, since March 2020, we have dealt with 15556 client contacts with 22152 issues. We have helped clients gain £7.6 million; this is money that in all likelihood is being reinvested in our communities. We have also managed a 230% increase in employment issues for clients. WE CAN HELP MANY MORE. 

DAGCAS is complying with government guidance to help contain the spread of COVID-19. Due to the sharp rise in Coronavirus cases in Wigtownshire our bureau in Stranraer will STOP face to face contact with the public. 

However, Dumfries, Annan and Stewartry will remain open for URGENT appointments and a drop-in service and to see people who have no access to telephone and internet.

If you can contact us by telephone or through our website then you should continue to do so. This will be a quicker way of speaking to an adviser. 

We will deliver an essential service that focuses on telephone, webchat and email enquiries. 

For the latest updates on the Covid-19 outbreak and what it means for you, take a look at our advice website. 

For the latest Government Guidance on new stay at home regulations in effect, click here. 

Find out more about Coronavirus by visiting nhs inform. 

You can access our essential services: 

We are extra busy during these challenging times and appreciate your patience. 

💙💛  Thanks for understanding, stay safe and well from everyone from Dumfries and Galloway Citizens Advice💙💛

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Home | Campaigns | EU Citizens Support Scheme

EU Citizens Support Scheme

9th August 2019

Dumfries and Galloway Citizens Advice Service (DAGCAS) launches a new service to assist EU Citizens and their family members with the EU Settlement Scheme.

EU Citizens intending to remain in the UK after it leaves the EU will need to apply to the EU Settlement Scheme before the end of the transition period (June 2021 if there is a deal, December 2020 if there is no deal). With no registration after that date, they won’t be able to continue living, working or studying in the UK. Each eligible family member has to apply individually, including children.

DAGCAS dedicated advisers based in Dumfries and Stranraer provide face-to face support to individuals wishing to apply to the EU Settlement Scheme.

Staff are also available to deliver information and awareness sessions for staff in local organisations.

To find out more about our EU Citizens support service, email EUCitizens@dagcas.org or visit www.dagcas.org

Advice is also available from the EU Citizens Support Helpline 0800 916 9847

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Dumfries and Galloway Citizens Advice Service, Scottish National Standards for Information & Advice Type III Accredited.
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