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Home | General Advice | Does your relative/neighbour/friend need advice and help? They don’t have a phone or access to internet?

Does your relative/neighbour/friend need advice and help? They don’t have a phone or access to internet?

17th April 2020

You can help them contact us.

We are engaging with the people who can get in touch with us, but what about the most vulnerable people who don’t own a mobile or don’t have access to the internet? How can they reach us for help and advice?

We ask you to get in touch if you are concerned about a neighbour, a friend, relative or someone in your community who needs our hep but can’t access our service themselves. If you know someone struggling and can not access our service by telephone or internet please call or email us (with their consent) on their behalf.

Call our freephone number 0300 303 4321 or email us by filling in our online enquiry form

We can help them through you.

Please look after one another. We are here to help everyone.

Download our poster below to help us raise awareness of our service to the most vulnerable in our region.

DAGCAS-Poster-Helping-people-access-our-services.Download
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Dumfries and Galloway Citizens Advice Service, Scottish National Standards for Information & Advice Type III Accredited.
Scottish Charity Number SC027107 Dumfries & Galloway Citizens Advice Service is a limited by Guarantee No. 179254
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