WE ARE OPEN
In all, since March 2020, we have dealt with 15556 client contacts with almost 30000 issues. We have helped clients gain £7.6 million; this is money that in all likelihood is being reinvested in our communities. We have also managed a 230% increase in employment issues for clients. WE CAN HELP MANY MORE.
DAGCAS is complying with government guidance to help contain the spread of COVID-19.
We are now OPEN for face-to-face appointments and a drop-in service. However, if you can contact us by telephone or through our website then you should continue to do so. This will be a quicker way of speaking to an adviser.
We will deliver an essential service that focuses on telephone, webchat and email enquiries.
For the latest updates on the Covid-19 outbreak and what it means for you, take a look at our advice website.
For the latest Government Guidance on new stay at home regulations in effect, click here.
Find out more about Coronavirus by visiting nhs inform.
You can access our essential services:
We are extra busy during these challenging times and appreciate your patience.
💙💛 Thanks for understanding, stay safe and well from everyone from Dumfries and Galloway Citizens Advice💙💛
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Changes to benefits
6th April 2020
The UK government has made changes that might affect the benefits you’re already getting, or benefits you’re going to claim.
All face-to-face benefits assessments or appointments at the Jobcentre Plus are postponed until at least 19 June 2020.
This means you don’t have to go to:
- interviews if you’re starting a claim for JSA, ESA or Universal Credit
- medical assessments for ESA, Universal Credit or PIP
- appointments with your work coach.
Find out more about changes to benefits because of coronavirus.
If you’re not getting benefits, check what you could get.
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