WE ARE OPEN

In all, since March 2020, we have dealt with 15556 client contacts with almost 30000 issues. We have helped clients gain £7.6 million; this is money that in all likelihood is being reinvested in our communities. We have also managed a 230% increase in employment issues for clients. WE CAN HELP MANY MORE.

DAGCAS is complying with government guidance to help contain the spread of COVID-19.

We are now OPEN for face-to-face appointments and a drop-in service. However, if you can contact us by telephone or through our website then you should continue to do so. This will be a quicker way of speaking to an adviser.

We will deliver an essential service that focuses on telephone, webchat and email enquiries.

For the latest updates on the Covid-19 outbreak and what it means for you, take a look at our advice website.

For the latest Government Guidance on new stay at home regulations in effect, click here.

Find out more about Coronavirus by visiting nhs inform.

You can access our essential services:

By telephone at 0300 303 4321 (Free from Landlines but from mobile may vary)

By email, fill out and send online enquiry form.

Universal Credit Help to Claim service at 0800 023 2581or click here to Webchat.

Money Talk Team (check if you can maximise your income) at 0800 085 7145 or click here to Webchat.

Use our information system to find out the answer to your Citizens Advice enquiries

We are extra busy during these challenging times and appreciate your patience.

💙💛 Thanks for understanding, stay safe and well from everyone from Dumfries and Galloway Citizens Advice💙💛

Close window

Home | News | Challenge Poverty Week 2020

Challenge Poverty Week 2020

5th October 2020

Challenge Poverty Week is an annual opportunity for us all to raise our voice’s against poverty and unite with others in calling for a more just and equal Scotland.

This year’s Key Campaign Aims and Messages are all listed below:

Aims

To raise a unified voice against poverty and show that we all want to live in a more just and equal Scotland
To build awareness and support for solutions to poverty.
To change the conversation around poverty and help end the stigma of living on a low income.

Key Messages

Too many people in Scotland are living with the constant pressure of living in poverty. 
As we plan our economic recovery, we must redesign our economy to reflect the values of justice and compassion we all share. 
By boosting people’s incomes and reducing the cost of living we can solve make sure we all have what we need. 
#ChallengePoverty #TogetherWeCan

Together with our Anti Poverty and Energy Advisers we are coming together to produce a week long programme of video’s, pictures and posts which link into aims and key messages highlighted above, these will be shared on our Facebook page @DGCitizensAdvice.

Back to News