WE ARE STILL HERE; WE ARE STILL HELPING PEOPLE WTH PRIORITY ISSUES

We have launched an action plan to continue an essential service that focuses and targets those who are most vulnerable in our region.

DAGCAS has a duty of care to our clients, our staff, our volunteers and the public in complying with government guidance to help contain the spread of COVID-19. Therefore we have taken the difficult decision to stop all face to face contact with the public across all our bureaus and outreach clinics.

We are delivering an essential service that fully focuses its attention on telephone, webchat and email enquiries.

These are unprecedented times for everyone, we will be here to help people navigate through these challenges that we are facing. DAGCAS offers independent, impartial, free advice to people in Dumfries and Galloway. People are currently contacting us for help with issues such as Universal Credit, employment, finance and other benefits.

We are extra busy during these challenging times and appreciate your patience. To manage demand and pressure on our telephone lines we have a minium of 10 Advisers answering the phone lines and we are dealling with email enquiries as quickly as possible.

To help relieve the pressure on our phone lines please only call us if your enquiry is urgent, for all non-urgent enquiries please email. We thank you for this in advance.

People can access our essential services:


Find out more about Coronavirus ๐Ÿ‘‰nhsinform.scot/coronavirus

๐Ÿ’™๐Ÿ’›  We will give regular updates on our services. Best wishes from everyone from Dumfries and Galloway Citizens Advice๐Ÿ’™๐Ÿ’›

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Home | News | ARE YOU AN EU CITIZEN AND DO YOU WANT TO STAY IN SCOTLAND?

ARE YOU AN EU CITIZEN AND DO YOU WANT TO STAY IN SCOTLAND?

10th January 2020

Are you EU citizen living in Scotland? Do you want to know more about EU Settlement Scheme?

About this Event

Join us in the information session to find out more about:

There will be a presentation followed by a Q & A with a legal expert.

EU Citizens and their family members will be able to book individual appointments with an OISC Level 1 trained adviser, if they need help with the identity verification and application process.

About the organisers

EU Citizensโ€™ Rights Project provides information, advice and support for EU citizens in Scotland and connects groups and organisations working with the community. You can read more about our project and EU citizens’ rights on our website: http://citizensrightsproject.org

* There will be a Polish interpreter at the event

** Tea and coffee provided

***This event has been organised with an assistance of funding from the Scottish Government.

To register for the free event please click here.

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