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In all, since March 2020, we have dealt with 15556 client contacts with almost 30000 issues. We have helped clients gain £7.6 million; this is money that in all likelihood is being reinvested in our communities. We have also managed a 230% increase in employment issues for clients. WE CAN HELP MANY MORE.  

DAGCAS is complying with government guidance to help contain the spread of COVID-19.  

We are now OPEN for face-to-face appointments and a drop-in service.  However, if you can contact us by telephone or through our website then you should continue to do so. This will be a quicker way of speaking to an adviser.  

We will deliver an essential service that focuses on telephone, webchat and email enquiries.  

For the latest updates on the Covid-19 outbreak and what it means for you, take a look at our advice website.  

For the latest Government Guidance on new stay at home regulations in effect, click here.  

Find out more about Coronavirus by visiting nhs inform.  

You can access our essential services:  

We are extra busy during these challenging times and appreciate your patience. 

💙💛  Thanks for understanding, stay safe and well from everyone from Dumfries and Galloway Citizens Advice💙💛

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Home | News | Are you a young person? Are you worried about your health and well being?

Are you a young person? Are you worried about your health and well being?

7th April 2020

Cool2Talk. Confidential. Anonymous. For young people aged 12-26 across Dumfries & Galloway.

cool2talk provide a safe space where young people can get their questions answered accurately and without judgement. Cool2talk respond to all questions within 24 hours.

Cool2talk provides a confidential service. When you use the site you do not have to provide personal information that identifies you.

Get accurate, friendly and non-judgmental support from a counsellor at NHS cool2talk

Please post a question on Cool2Talk website if you want more information

Read more HERE on child protection.

Cool2talk is not an emergency service. If you need an immediate response please contact Childline on 0800 1111 or the Samaritans .

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Dumfries and Galloway Citizens Advice Service, Scottish National Standards for Information & Advice Type III Accredited.
Scottish Charity Number SC027107 Dumfries & Galloway Citizens Advice Service is a limited by Guarantee No. 179254
Registered office at 81-85 Irish Street Dumfries DG1 2PQ
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