WE ARE STILL HERE; WE ARE STILL HELPING PEOPLE WITH PRIORITY ISSUES

The Government have now placed further Coronavirus restrictions BUT WE ARE STILL OPEN.

From 22nd March 2020, we have provided a service and helped over 7000 people with 10326 different issues. We have helped clients gain £3.7 million; this is money that in all likelihood is being reinvested in our communities. WE CAN HELP MANY MORE.

We are OPEN for appointments and a drop-in service from:

Monday- Thursday: 9:30am-4:30pm (closed 12:30-1:30pm)

Friday: 9:30am-4pm (closed 12:30-1:30pm)

We are expecting high demand and would request that if you can contact us by telephone or through our website then you should continue to do so. This will be a quicker way of speaking to an adviser.

If you are experiencing symptoms associated with coronavirus or are living with someone who is please do not attend any of our bureaux.

We will of course continue to follow government guidelines and these arrangements will be subject to on-going review.

You can access our essential services:

We are extra busy during these challenging times and appreciate your patience.

Find out more about Coronavirus by visiting nhs inform.

For more information about what Coronavirus means for you, check out our COVID-19 page.

💙💛  We will give regular updates on our services. Best wishes from everyone from Dumfries and Galloway Citizens Advice💙💛

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Home | News | Are you a young person? Are you worried about your health and well being?

Are you a young person? Are you worried about your health and well being?

7th April 2020

Cool2Talk. Confidential. Anonymous. For young people aged 12-26 across Dumfries & Galloway.

cool2talk provide a safe space where young people can get their questions answered accurately and without judgement. Cool2talk respond to all questions within 24 hours.

Cool2talk provides a confidential service. When you use the site you do not have to provide personal information that identifies you.

Get accurate, friendly and non-judgmental support from a counsellor at NHS cool2talk

Please post a question on Cool2Talk website if you want more information

Read more HERE on child protection.

Cool2talk is not an emergency service. If you need an immediate response please contact Childline on 0800 1111 or the Samaritans .

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Dumfries and Galloway Citizens Advice Service, Scottish National Standards for Information & Advice Type III Accredited.
Scottish Charity Number SC027107 Dumfries & Galloway Citizens Advice Service is a limited by Guarantee No. 179254
Registered office at 81-85 Irish Street Dumfries DG1 2PQ
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