WE ARE STILL HERE FOR TELEPHONE, EMAIL ENQUIRIES & WEBCHAT
In all, since March 2020, we have dealt with 15556 client contacts with 22152 issues. We have helped clients gain £7.6 million; this is money that in all likelihood is being reinvested in our communities. We have also managed a 230% increase in employment issues for clients. WE CAN HELP MANY MORE.
DAGCAS is complying with government guidance to help contain the spread of COVID-19. Due to the sharp rise in Coronavirus cases in Wigtownshire our bureau in Stranraer will STOP face to face contact with the public.
However, Dumfries, Annan and Stewartry will remain open for URGENT appointments and a drop-in service and to see people who have no access to telephone and internet.
If you can contact us by telephone or through our website then you should continue to do so. This will be a quicker way of speaking to an adviser.
We will deliver an essential service that focuses on telephone, webchat and email enquiries.
For the latest updates on the Covid-19 outbreak and what it means for you, take a look at our advice website.
For the latest Government Guidance on new stay at home regulations in effect, click here.
Find out more about Coronavirus by visiting nhs inform.
You can access our essential services:
We are extra busy during these challenging times and appreciate your patience.
💙💛 Thanks for understanding, stay safe and well from everyone from Dumfries and Galloway Citizens Advice💙💛
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Home | News | Are you a young person? Are you worried about your health and well being?
Are you a young person? Are you worried about your health and well being?
7th April 2020
Cool2Talk. Confidential. Anonymous. For young people aged 12-26 across Dumfries & Galloway.
cool2talk provide a safe space where young people can get their questions answered accurately and without judgement. Cool2talk respond to all questions within 24 hours.
Cool2talk provides a confidential service. When you use the site you do not have to provide personal information that identifies you.
Get accurate, friendly and non-judgmental support from a counsellor at NHS cool2talk
Please post a question on Cool2Talk website if you want more information
Read more HERE on child protection.
Cool2talk is not an emergency service. If you need an immediate response please contact Childline on 0800 1111 or the Samaritans .
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