New survey highlights food insecurity in Dumfries and Galloway

New research from Citizens Advice Scotland has found that over a third of people who responded to their survey in Dumfries and Galloway are worried about food running out before having money to buy more.Read more

Re-scheduled Annual General Meeting

The re-scheduled annual general meeting will now take place at the Dumfries Citizens Advice Bureau at 17:00 hours on 17 December 2018Read more

The Best Start Grant Pregnancy and Baby Payment

Pregnant or recently had a child? You could be due £600 The Scottish Government, has increased the payments available to lower income families for each child they have. The Best Start Grant Pregnancy and Baby Payment will help children across Scotland have a fairer start by providing cash sums to families at crucial times in a young child’s life.Read more

New advice services in the Stewartry area

Dumfries and Galloway Citizens Advice Service (D&G CAS) is today announcing new advice services that will start on Monday 3 December 2018 in the Stewartry area.  D&G CAS regretfully also announces that the Castle Douglas Citizens Advice Bureau will close its doors for the last time on Thursday 29 November 2018 at 5pm as a result of budget cuts.Read more

Scottish CAB Network Launches New Financial Health Check

Citizens Advice advisers are to provide a new service aimed at giving Scots a ‘financial health check’ to see if they are eligible for additional support that they may not know about. The financial health check involves a short confidential interview with a CAB adviser and is available free to anyone who asks for it, or any CAB client whose adviser feels might benefit from it.Read more

Scottish CAB advice on rent arrears up by 47% in five years

Citizens Advice Scotland has today published evidence showing that demand for advice on rent arrears increased by 47% between 2012 - 2017. The new CAS report, which considers the causes and consequences of this rise, finds that changes to the social security system have been one of the key drivers of the problem, in particular Universal Credit.Read more

Congratulations to Sylvia

Congratulations to Sylvia, a Stranraer volunteer adviser of 22 years, who is celebrating a significant birthday with some of her colleagues!Read more


Dumfries and Galloway Citizens Advice Service (D&GCAS) is urging local people to take part in a national survey on issues relating to food, including cost, choice, access and quality. The Food on the Table survey will run for the next month. It is available online at and paper copies will also be available at the local Citizens Advice Bureaux in Annan, Dumfries, Castle Douglas and Stranraer.Read more

‘Sisters Are Doing It for DAGCAS’

Dumfries and Galloway Citizens Advice Service are delighted to welcome sisters Jess and Mirin Benzie onto the staff. Jess has joined as part of the Patients Advice and Support Service and Mirin as the Smart Energy GB Adviser.Read more

Scottish Power Warm Home Discount

The Warm Home Discount is a programme of support aimed at households who may struggle with their energy bills.Read more

Volunteer Away Day

Dumfries and Galloway Citizens Advice Service celebrated the commitment of volunteers from Dumfries bureau with a visit to Portrack GardensRead more

Kinship Care Support Group - Annan

The Annan Kinship Carers Support Group will start back after the school holidays on Wednesday 22nd August at 10am in Kate’s Kitchen, Bank Street, Annan.Read more

Time to think about those energy costs before autumn/winter come along

It's all very simple just contact your nearest Citizens Advice Bureau for free impartial advice.Read more

New Advisers

Dumfries and Galloway Citizens Advice Service are delighted to welcome two newly qualified advisers to the Dumfries bureau. Lucile Giriat and Simon Ashton completed an intensive adviser training programme to become generalist advisers.Read more

ITV Border - Huge price difference in essential shopping items in D&G

A new survey claims that a basket of essential shopping in South West Scotland could vary drastically depending on where you live.Read more

Cost of Living Report

New report finds huge price differences in local shops, with poorest and rural areas hit hardestRead more

Tackling Poverty Conference

Our staff and volunteers will be attending the Tackling Poverty Conference hosted by Dumfries and Galloway Council on Monday 16th of October from 10am to 4pm. Feel free to stop by our stand and say hello!Read more

Christina's story

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Statement on Social Security at Holyrood

Christine Sinclair interviewed by Greg Hoare from ITV Border on changes to Social Security at HolyroodRead more