When you enter one of our Citizens Advice Bureaux for the first time, you will be welcomed at reception and asked your name and postcode. Our volunteer advisers help a lot of people, so it is likely that you will have to wait to be seen. Read more

How to book an appointment

If you require assistance to complete benefit forms it may be possible to book an appointment as an alternative to dropping in and waiting to be seen by an adviser. Read more

Request a home visit

All our CABs provide a home visit service for those who require advice but are unable to travel. Please telephone us on 0300 303 4321 to discuss your options. Read more

Telephone and Email Advice

As an alternative to visiting one of our bureaux you can have your enquiry answered by telephone or email. Please telephone 0300 303 4321, click on the attached contact form or email [email protected] Read more