Accessibility

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Andrew Walls

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Annan CAB

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Become A Member

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Benefits advice

A large proportion of the advice we give concerns government Benefits.Read more

Brian Johnstone

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Case Study - Personal Independence Payment (PIP)

Client lost his job 4 weeks ago. Client has depression which has worsened and caused him to miss work through drinking. Client has not coped with loss of job and has hidden himself away in his flat since and not spoken to anyone. Concerned friends eventually gained access and persuaded client to see his GP and to find out about claiming benefits. GP issued sick line for Depression. Client has had no money for a month and has nothing left to live on.Read more

Case Study - Rent Arrears

Client lost his job 4 weeks ago. Client has depression which has worsened and caused him to miss work through drinking. Client has not coped with loss of job and has hidden himself away in his flat since and not spoken to anyone. Concerned friends eventually gained access and persuaded client to see his GP and to find out about claiming benefits. GP issued sick line for Depression. Client has had no money for a month and has nothing left to live onRead more

Case Study - Tenancy Deposit

Client had left a private rented property, having giving the correct notice. The landlord withheld £140 from the client’s deposit for cleaning costs which the client does not agree with as he left the property in a clean & tidy manner. The landlord did not lodge the deposit in an appropriate scheme therefore the client is not able to have this matter dealt with through mediation.Read more

Castle Douglas CAB

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Christina’s Story

Over the years, we have been able to help thousands of people.Read more

Citizens Advice Scotland

Dumfries and Galloway Citizens Advice Service (DAGCAS) is a member of Citizens Advice Scotland (CAS), the umbrella-body for all 61 Citizens Advice Bureaux in Scotland.Read more

Consumer rights

We can help when something you have bought, or a service you have paid for, goes wrong.Read more

Current partners

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Debt

We have a number of debt and money advice specialists.Read more

Debt Awareness

At Dumfries and Galloway Citizens Advice Service (DAGCAS), we partake in national campaigns locally, and drive regional campaigns across D&G.Read more

Drop-in

When you enter one of our Citizens Advice Bureaux for the first time, you will be welcomed at reception and asked your name and postcode. Our volunteer advisers help a lot of people, so it is likely that you will have to wait to be seen.Read more

Dumfries CAB

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Employment

DAGCAS can help with work-related problems, including terms and conditions, dismissal and redundancy.Read more

Fundraise for us

We are extremely grateful for donations to help us continue helping others. If you would like to run a marathon, stage an event or raise money for DAGCAS by any other (legal!) meansRead more

Going to court?

We provide an In Court Advice service, which offers assistance with heritable, small claims and other summary cause actions. This can include issues around rental properties.Read more

Graham Donnelly

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Headquarters

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Housing and homelessness

DAGCAS offers advice on many aspects of housing, from rental problems through to homelessness. Our specialist housing advisers are fully-trained and here to help.Read more