Dumfries and Galloway Citizens Advice Service (D&G CAS) is today announcing new advice services that will start on Monday 3 December 2018 in the Stewartry area.  D&G CAS regretfully also announces that the Castle Douglas Citizens Advice Bureau will close its doors for the last time on Thursday 29 November 2018 at 5pm as a result of budget cuts.

Sue Irving, Chief Executive of D&G CAS said,

“This has been a very difficult decision for our Board of Directors. I am aware that there has been a bureau operating in Castle Douglas since around 1968 that has served the population of the Stewartry well with advice, support and guidance from great staff and volunteers. However we will still be in the Stewartry as we will be delivering our services in a more effective and efficient way through the use of shared premises and broadening our reach to include services in Kirkcudbright and Dalbeattie as well as Castle Douglas.

Advice will be available by drop in and by appointment so that we are as accessible as possible for everyone who needs our services.  If you would like to make an appointment please call 0300 303 4321.”

Appointments are available at the following locations and times and telephone advice will be available as usual from 9am to 5pm Monday to Friday.

Day and time

Location

Service

Monday

10.00am - 1pm drop in

1.30 to 4pm by appointment

Kirkcudbright Customer Service Centre

Advice on all issues

Tuesday

9.30am – 12.30pm drop in

Castle Douglas Customer Service Centre

Advice on all issues by drop in

1.30 to 4pm by appointment

Dalbeattie Customer Service Centre

Advice on all issues by appointment

Wednesday

1pm – 4pm drop in

Castle Douglas Customer Service Centre

Advice on all issues by drop in

Thursday

9.30am - 1pm drop in

 

Dalbeattie Customer Service Centre

Advice on all issues by drop in

Friday

9am to 12.30pm

Castle Douglas Customer Service Centre

Advice on all issues by appointment

12.30pm to 4.30pm

Castle Douglas Customer Service Centre

Specialist debt advice by appointment

9am to 4.30pm

Stewartry area

Social security home visits by appointment

 

Addresses

Castle Douglas Customer Service Centre

Market Hill

King Street

Castle Douglas

DG7 1AE

Dalbeattie Customer Service Centre

High Street

Dalbeattie

DG5 4AD

Kirkcudbright Customer Service Centre

Daar Road Offices

Kirkcudbright

DG6 4JG

To make an appointment or to arrange to speak to an adviser by telephone please contact Dumfries and Galloway Citizens Advice Service on 0300 303 4321.